Rheem, a global manufacturer of water heating and HVAC solutions, recently launched the Plumber-2-Plumber (P2P) training program that is designed to deliver in-depth product trainings that are led by plumbers and developed specifically for their colleagues in the field. These sessions are led by Rheem’s nationwide team of Plumbing Support Managers (PSMs), each of whom are certified master plumbers with previous experience managing plumbing businesses across the country. With their collective 300-plus years of plumbing experience, Rheem’s team provides a depth of knowledge and hands-on experience that is unmatched by other training programs in the industry.
Available online to plumbers, installers and distributors, Rheem's P2P training program offers convenient, hour-long training sessions that focus on a specific product, such as “Tankless Tuesdays.” These free sessions are designed to be easily accessible and interactive, with the goal of increasing working knowledge of Rheem’s portfolio of industry leading water products such as hybrid heat pump water heaters, tankless water heaters and other specialty water heating solutions.
"Our P2P trainers are not only versed in Rheem’s products, but they speak plumber, as they were all former plumbers, so they understand the different applications in which the products may be used,” says Tom McConahay, Rheem National Plumber Support Manager and Master Plumber. “Although the P2P program is designed specifically for plumbers to enhance product knowledge and improve service efficiency, our hope is these benefits will also improve the experience of our plumbers’ customers.”
In addition to Rheem's weekly sessions, the P2P program also offers customized training based on specific topics or products that the plumber's request and can be facilitated at a convenient time for the plumber. Plumbers can email PlumberBusinessSupport@Rheem.com to connect with a P2P team member and schedule their training.