Al Levi: Getting employees to ‘released’
5 steps to training and verifying what employees know.
What does getting employees to “released” mean?
It means you’ve trained and verified what they do know so they can be entrusted to do the tasks assigned to them at their spot on your organizational chart.
In other words, you don’t have to keep mopping up when they’ve made costly mistakes!
Getting your employees to “released” is a lovely place to be. And it’s what all my clients strive to reach when we first begin our work. Know that it’s a never-ending process, and the work is never fully done. But here’s the good news: The more you do the right way in this process, the more things go better for your customers, your company and yourself.