To develop your own workforce, build intentionality into your training blueprint and do not disregard the importance of Field Mentorship. Jeff Atwell and Corinne Hall, Workforce Development Coaches for Nexstar Network's NexTech Academy, crunch the numbers and discuss the benefits – and the what-ifs of not being mindful – with your program.

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Plumbing & Mechanical Chief Editor Nicole Krawcke sits down with Jeffrey Johnson, PhD, PE, innovation manager for Oldcastle Infrastructure, to discuss the growing concerns over water scarcity and how Artificial Intelligence and leak detection can help solve this issue.

Plumbing & Mechanical Chief Editor Nicole Krawcke sits down with Mark Arnold, president and CEO of Arnold & Sons Plumbing, Sewer & Drain, to discuss why plumbers should be doing water quality tests and offering water treatment services to their customers on every call.

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Join us on this episode of And So It Flows to learn the secrets of dominating your local plumbing market with Billy Stevens, CEO, Sera Systems.

Billy Stevens is founder and Chief Executive Officer of Sera Systems, Inc., a subscription software provider for the home service industry.

Billy bought a failing new construction plumbing business in 1996, immediately converted it to residential and commercial service followed by adding HVAC and sold it to a private equity firm for millions in 2011, leading the entry of PE investors into home services.

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Plumbing & Mechanical Chief Editor Nicole Krawcke sits down with Chuck White, vice president of regulatory affairs for PHCC-National Association, to discuss legislative and regulatory actions that PHVAC contractors should be aware of in the coming year.

Plumbing & Mechanical Chief Editor Nicole Krawcke sits down with Michele Windsor, vice president of training and implementation for Successware, to discuss current trends in contractor software.

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As the head of JJM Alkaline Technologies and an expert in condensate neutralizer solutions, Kyle T. Emmons speaks to the growing popularity of high-efficiency gas-fired appliances, the importance of a condensate neutralizer with such combusting appliance, its role in safeguarding infrastructure and complying with building codes.