Jim Olsztynski

UA 597 has a new $15 million training center - and success in recruiting people to fill it.

Independent PHC service contractors are losing market share to competitors that didn't exist a decade ago.

Bradford White signed a definitive agreement to purchase Laars Heating Systems from Water Pik Technologies for $24.3 million.

A contractor alliance dedicated to technical training shows cooperation to be a potent force.

Service techs get penalized by busybodies with too much time on their hands.

It's apparent where the future chiefs will come from, but how about the Indians?

Friends don't let friends mix phone calls with driving.

Value Chain study aims to identify best suppliers; 'We were wrong,' UA's Hite says; former CIA director Tenet tops star-studded lineup of speakers, entertainers

Who you deal with is more important than airtight contract language.

It's possible to be a winner - even while losing - if you know what you want to achieve.