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What really got me excited was that some organization outside the plumbing profession has acknowledged the advances made in our industry.

Ever notice how hydronics “war stories” get passed around whenever a group of hydronic heating installers are put in the same room?

Kevin Kanekoa, vice president of Pacific Mechanical Co. in — get this — Honolulu, has attended about as many of my hometown Chicago Bulls games as I have during their 1990s championship run.

These days, everybody’s talking about putting technology to work in your business.

It's not Armageddon, but are you prepared?

Risk management protects your company's bottom line.

Superior service is a relatively inexpensive way to develop customer loyalty and get our customers to promote services for us.

Getting a good deal on product is one way to deal with increasing competition and tight margins.

The more you look at them, the more they look like sucker purchases.