Business administration - Articles - Page 23

Kenny Chapman: What’s your impact

Plumbers have the opportunity and responsibility to help shape lives every day.

May 21, 2020

We’ve all read stories and heard quotes about great CEOs, celebrities, sports icons and various recognizable people regarding the lasting impacts they’ve had on our society.

Al Levi: Urgent versus important

Play offense and be proactive in your business.

Al Levi

May 21, 2020

Everything in business is important! Not everything in business is urgent — thank heavens!

Matt Michel: 14 rules of etiquette for video calls

Simple and obvious steps for successful video calls.

Matt Michel

May 19, 2020

Video calls are not new. The Service Nation Alliance has been conducting weekly contractor Advisory Board meetings this way for a decade.

Michigan plumber services COVID-19-positive clients during pandemic

Royal Plumbing employees adhere to strict health and safety protocols while in the field.

Nicole Krawcke

May 13, 2020

Noah Klein has implemented strict employee protocols for working in the field during the global pandemic, and is personally involved in any calls with COVID-19 symptoms or diagnosis.

Matt Michel: 8 simple ways to fight the fear

We cannot and must not give in to fear.

Matt Michel

May 11, 2020

The greatest challenge of the coronavirus is not the virus itself.

Matt Michel releases book on staying positive in a COVID-19 world

May 8, 2020

Service Nations' CEO Matt Michel writes a book on how to stay positive throughout the pandemic crisis.

Kenny Chapman: Culture is more important than ever

Company culture impacts growth, profitability and customer service.

Kenny Chapman

May 7, 2020

With all the uncertainty in the world over the last few months, many people are reflecting upon what’s truly important in their lives and businesses.

Al Levi: It was working when I left!

Watch your callback ratios.

Al Levi

May 4, 2020

It was working when I left!”

SBA accepting only Paycheck Protection Plan loan applications from small lenders until midnight on April 29

April 29, 2020

The SBA put out notice that until 11:59 p.m. EST on April 29, it will only accept Paycheck Protection Program (PPP) loans from lenders with assets with less than $1 billion.

Nicole Krawcke: Coronavirus and impacts to the plumbing industry

Contractors should be prepared for any outcome.

Nicole Krawcke

April 14, 2020

As I sit here writing this column on March 12, 10 more cases of COVID-19 were just confirmed in my home state of Michigan, bringing the state total to 12.