Watts Water Technologies held a grand-opening celebration in late April for its new Watts Works Learning Center, housed in the company’s corporate headquarters in North Andover, Mass.

The grand opening was attended by Watts’ manufacturers representatives from across the country, local industry representatives, members of the industry trade media and Watts’ employees.

“Eighteen months ago we heard the voice of the customer loud and clear,” Watts Water Technologies Vice President of Marketing Chris Jamieson said. “This is an opportunity for us to engage contractors, distributors and engineers in training and learning about our company in a state-of-the-art facility.”

The training center covers 12,000 sq. ft., and features a plethora of educational components, including a training classroom that either can function as three separate classrooms with 18 students each or one large classroom/assembly area.

Outside the classroom are various displays of working Watts products and systems. A wet lab allows customers to handle and troubleshoot backflow and valve products, while just a few feet away are six areas dedicated to different HVAC applications Watts products can be used in. Those six areas include a residential mechanical room; a residential hydronic zone; a commercial mechanical zone; a hydronic zone installation; a snow-melting mechanical room; and an electric radiant installation area.

The training center will offer two levels of instruction to customers — a two-to-three-day intensive course on a specific product, such as backflow preventers, and another aimed at the customer getting to know the Watts company better, which would also involve visiting the Watts lead-free foundry in nearby Franklin, N.H.