Plumbing News

QSC: Contractors learn to take control and excel in business

The QSC meeting was held Feb. 27-March 1 in Fort Worth, Texas.

QSC Vice President and COO Charlie Wallace endures the chopping block during Andy Hickman’s motivational and magic presentation at Power Meeting XL, Fort Worth, Texas. Photo credit: Kelly Faloon/Plumbing & Mechanical

Plumbing, heating and cooling contractors learned how to “create their own destiny” at the Quality Service Contractors’ Power Meeting XL, held Feb. 27-March 1 in Fort Worth, Texas — from Tony Jeary’s tips on gaining clarity and focus in your business and taking a strategic approach to executing goals, to Milton Frank Plumbing’s Jessica Burden sharing mobile apps for office and field staff, to motivational speaker Patrick Snow’s four steps to achieving destiny (dream, plan, execute and soar), to QSC Business Coach Les Hanks’ guidance on recruiting, retaining and leading employees.

Burden’s session on mobile apps for iPads, iPhones and Android phones included must-have business apps such as:

Documents to go. Allows IOS and Android users to view, edit and create Microsoft office files.
TripIt. Keep track of flights, car reservations, hotels and meeting agendas.
Evernote. A searchable note-taking app that can be used for project management.
Dropbox. A file backup and synching app.
Houzz. This app is an online platform for remodeling and design, and showrooms.

The next QSC meeting will be in Nashville, Tenn., during Comfortech, Sept. 9-12.

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KEYWORDS: PHCC Quality Service Contractors

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Kelly Faloon was a former editor of Plumbing & Mechanical as well as the BNP Media Plumbing Group’s Integrated Content Development Specialist. She also was a former editor of the Radiant Comfort Guide the Radiant & Hydronics Report — both official publications of the Radiant Professionals Alliance — and twice-monthly Radiant & Hydronics eNews, an enewsletter for anyone interested in the world of heating with hot water.

Her editorial specialties included women in plumbing, recruiting for the trades, green construction techniques, water conservation, water treatment, hydronic heating, radiant heating and cooling, snow melt, solar thermal and geothermal.

After a 3½-year stint at sister publication Supply House Times, Faloon joined the PM staff in December 2001 as senior editor. She was named PM’s managing editor in 2006 and editor in 2013.

Previously, she spent nearly 10 years at CCH, a publishing firm specializing in business and tax law, where she wore many hats — proofreader, writer/editor for a daily tax publication, and Internal Revenue Code editor.

A native of Michigan’s northern Lower Peninsula, Faloon is a 1986 journalism graduate of Michigan State University.