Mechanical contractors can now earn certification, and receive ongoing training and lead generation through Grand Hall.
manufacturer of the Eternal hybrid water heating system, announced its new
Factory Authorized Service Technician (F.A.S.T.) program
that offers manufacturer’s certifications to mechanical contractors.
Effective this year, the new program is designed to provide
reliable and quality installation and repair service to Grand Hall’s Eternal,
and includes training, lead generation and reimbursement costs to its certified
there are nearly 300 participating mechanical contractors in our program,” announced
Jim Firlein, Eternal’s mid-Atlantic regional sales manager
and F.A.S.T. program developer. “Previously, due to the full-year warranty on
labor, if these contractors got a call back within that year they would have to
go back and fix the problem on their dime. Now they are being reimbursed by
Grand Hall – Eternal’s manufacturer – for their time.”
to the company this highly selective program provides each contractor member
with ongoing training, factory support and one-on-one instruction, thereby
treating the members as employees of Grand Hall. In addition, participating
contractors reap the benefits of lead generation from inquiries on the Eternal Web
site where each F.A.S.T. member is indicated by a star symbol.
addition, Eternal hybrid owners who need installation, maintenance or repair will
know when they call a F.A.S.T. contractor, they will have dependable service
from someone who is specially trained.
more information on becoming F.A.S.T. certified or to learn more about Eternal
hybrid call 866/946-1096 or visit www.eternalwaterheater.com.
Source: Grand Hall
Grand Hall F.A.S.T. Program Certifies Installers, Puts Customers At-Ease
June 23, 2009