• Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
  • ENGINEERS
  • RADIANT & HYDRONICS
  • INSIGHTS
  • MEDIA
  • RESOURCES
  • EMAGAZINE
  • SIGN UP!
cart
facebook instagram twitter linkedin youtube
  • CONTRACTORS
  • BATH & KITCHEN PRO
  • BUSINESS MANAGEMENT
  • HIGH EFFICIENCY HOMES
  • TECHNOLOGY
  • WATER TREATMENT
  • PMC COLUMNS
  • PMC COLUMNS
  • Dave Yates: Contractor’s Corner
  • John Siegenthaler: Hydronics Workshop
  • Kenny Chapman: The Blue Collar Coach
  • Matt Michel: Service Plumbing Pros
  • Scott Secor: Heating Perceptions
  • ENGINEERS
  • CONTINUING EDUCATION
  • DECARBONIZATION | ELECTRIFICATION
  • FIRE PROTECTION
  • GEOTHERMAL | SOLAR THERMAL
  • PIPING | PLUMBING | PVF
  • PME COLUMNS
  • PME COLUMNS
  • Christoph Lohr: Strategic Plumbing Insights
  • David Dexter: Plumbing Talking Points
  • James Dipping: Engineer Viewpoints
  • John Seigenthaler: Renewable Heating Design
  • Lowell Manalo: Plumbing Essentials
  • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
  • RADIANT COMFORT REPORT
  • THE GLITCH & THE FIX
  • INSIGHTS
  • CODES
  • GREEN PLUMBING & MECHANICAL
  • PROJECT PROFILES
  • COLUMNS
  • SPONSOR INSIGHTS
  • COLUMNS
  • Codes Corner
  • Natalie Forster: Editorial Opinion
  • Guest Editorial
  • MEDIA
  • EBOOKS
  • PODCASTS
  • VIDEOS
  • WEBINARS
  • RESOURCES
  • INDUSTRY CALENDAR
  • DIRECTORIES
  • PM BOOKSTORE
  • CE CENTER
  • MARKET RESEARCH
  • CLASSIFIEDS
  • EMAGAZINE
  • EMAGAZINE
  • ARCHIVE ISSUES
  • CONTACT
  • ADVERTISE
  • PME EMAGAZINE ARCHIVES
search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
  • MEDIA
    • EBOOKS
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!
Columns

A Look At Entrepreneurial Seizures
Randall Hilton

By Randall Hilton
December 1, 2003
It takes more than technical skill to build a business; it takes knowledge of how business works.

Michael Gerber, in his business classic “The E-Myth,” coined the term “entrepreneurial seizure.” (Note: if you haven't read this book, stop now, go to the library or bookstore and get it. I'll wait here for you while you read it.) As a refresher, Michael refers to the entrepreneurial seizure as an event that occurs when a technically inclined person decides that they know enough about their craft to start a business.

Mr. Gerber tells the sad tale of a pie maker turned pie businessperson. Her friends told her she was so good at making pies, she'd be crazy not to go into the pie business. I'll let you read the rest of the tale. In the meantime, let's look at a few other causes for ES among contractors.

I'm Tired Of Working For Idiots: Like the pie lady in Gerber's story, you may be the best plumber, boilermaker, HVAC troubleshooter, etc., in the shop. You're the “go-to guy” for all the hard problems and it's obvious that your boss couldn't run the business without you. Pay very close attention to that last sentence - “your boss couldn't run the business without you.” Because you're doing such a great job on the technical side, your boss is able to focus on the business; so yes, he probably couldn't run the business without you. Is there anything in this picture that says you should launch a business? You're the technical expert, he's the business expert. Success depends upon your teamwork.

“But,” you say, “he knows nothing about running a business! I know I could do a better job!” Oh, I see. Because you've been working for a guy who probably learned about business by fixing things, you are somehow more qualified to run a business? What's worse for our industry than a technician owning a shop is TWO technicians owning shops!

If your desire is to launch out on your own, start devouring all the business management material you can absorb. Learn from successful business people by studying the things they've accomplished and learn how they did it.

The 'Killer Marketing Plan'

Here's one of my favorites - “I'm going to blow this market open with my 'high-volume, discount-priced service.' We'll offer better quality and better service than anyone. We'll be the most efficient contractor in town because of our high volume.” That's a real unique marketing plan all right. Just follow the Wal-Mart model and run everyone else out of town. This assumes, of course, that you already have a fleet of trucks paid off, scores of super service people who are already trained and equipped. Then, all you have to do is achieve top-of-mind awareness in your market area and you'll be king of the hill.

A great marketing idea alone does not make a great foundation for a business. Getting your message out is only one facet of running a business.

There's No Security Here Anyway

This is another classic. So, you figure that since you're likely to get laid-off when work slows down, you may as well take your chances on your own. A recent client of mine was in a more precarious position: The “good ole boy” he'd been working for was going to close down the shop after 30 years in business. The “obvious” answer was to simply buy the shop and keep the business going so he'd still have a job. The odds are against this youngster making it but he can do it if he wakes up to the fact that he was working for a clueless boss. If he tries to keep the status quo of low, time and material pricing and a pager number for a dispatcher, he's soon to be out of a job. He'll be saddled with the debt of paying off the note to a boss whose brightest move was to sell out to a technician.

If lack of security at your present employer is your main motivation to launch out on your own, you probably lack the vision to build a real business. Either help you employer succeed or find another employer where you can learn the right way to do business.

Everybody Asks For Me

Here's another great reason to go into business - customers ask for you all the time. So, the minute you launch out on your own, not only are you taking care of your “favorites” but you're dealing with everyone else, all while trying to run the business. This is when you find out that many of your customers preferred you only because you were their favorite person at their favorite shop. Many will prefer to stick with the shop and simply find another body to take care of their needs. The company you're with sets the stage for your grand performance. Can you perform without the stage?

It's Not Just The Knowledge

There are plenty of resources available to help you succeed just as there are plenty of resources to teach me how to play piano. In the right hands, resources can be leveraged into thriving, profitable businesses. Or, you may find it's like me and the piano. Until they start writing music for guys that play three notes with each finger I'm better off just playing the radio.

It's Not How Good You Can Do The Work

Running a business means you're the coach. Coaches don't run the ball; they give it to talented people who can make the plays. You need a vision of what makes your company special and the ability to imbue the vision into your people. You need to know how your market thinks and follow through with your marketing programs. To make your business grow and flourish, you need to be able and willing to hire for the things you aren't good at and share the rewards with those who fill in your blanks.

One look in most phone books will tell you that there are too many contractors in business. Many of them, maybe you, started out with the wrong ideas. Many of them, maybe you, would be better off as a productive member of someone else's team. Or, perhaps you're on your own because you can't/won't take orders from someone else. Maybe your ego won't let you cash a paycheck. Maybe it would be easier for you to learn these skills than it is to run a business without everything you need. After all, you sure wouldn't start a job without all the right tools and parts. The new year is just around the corner. Take inventory of the qualities you have and the challenges you face. Maybe it's time to learn piano?

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Visit Randall's Web site at www.UpFrontPrice.com or e-mail him at Randall@upfrontprice.com.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • Worker using the Milwaukee Tool SWITCH PACK drain cleaner

    Pipeline profits: Drain cleaning, pipe inspection create opportunities

    Drain cleaning and inspection services offer lucrative...
    Plumbing News
    By: Nicole Krawcke
  • Uponor employee, Arturo Moreno

    The reinvestment in American manufacturing and training

    Plumbing & Mechanical Chief Editor Nicole Krawcke and...
    Plumbing News
    By: Nicole Krawcke and Natalie Forster
  • March 2024 Women in Plumbing hero image of woman engineer overlayed by circle of hexagon shapes with numbers from 1 to 10

    Celebrating 10 Influential Women in the Plumbing Industry

    Celebrating Women's History Month and Women in...
    Plumbing News
    By: Nicole Krawcke
Manage My Account
  • eNewsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

IPEX celebrates grand opening of new Florida distribution center

IPEX celebrates grand opening of new Florida distribution center

NIBCO Press Solutions

NIBCO Press Solutions

AI can boost efficiency and profitability for plumbing, HVAC contractors

AI can boost efficiency and profitability for plumbing, HVAC contractors

Bell & Gossett Illustrates Path to Net-zero at AHR Expo

Bell & Gossett Illustrates Path to Net-zero at AHR Expo

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Plumbing & Mechanical audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Plumbing & Mechanical or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • J.J. Keller CMV vehicles on road
    Sponsored byJ. J. Keller & Associates, Inc.

    The dash cam game-changer for small business safety

Popular Stories

Plumbing equpment parts and wrench on the white background close up.

Plumbing & Mechanical 2025 Plumbing Tools Survey

Latin American plumber fixing a toilet in the bathroom.

Troubleshooting common airflow plumbing issues

Empty modern room with large windows looking out onto a green lawn and trees.

Transitions: What do I do about cooling? (Part 1)

PM BEMIS June 25 Free Webinar: Optimizing Plumbing Solutions for Single-Family, Multi-Family & Public Spaces

Events

November 13, 2024

Future Proofing MEP: Navigating the 2026 High Efficiency Water Heating Standards

Join our deep dive into DOE’s new standards so you can future-proof your MEP practice.

EARN: 0.1 ASPE CEU; 1 AIA LU/HSW; 0.1 IACET CEU*; 1 PDH

View All Submit An Event

Poll

Will business be up or down in 2025?

Do you anticipate business in 2025 to be up or down in comparison to 2024?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products

Download the FREE Water Conservation, Quality & Safety eBook: Plumbing Trends Increasing Safe Water Availability

×

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing

search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
  • MEDIA
    • EBOOKS
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!