10 Influential Women of 2026 in the Plumbing Industry
Erica Barnes, Owner and president of General Plumbing and Air Conditioning

As we celebrate Women’s History Month and Women in Construction Week, Plumbing & Mechanical is shining the spotlight on 10 influential women who are leading the plumbing industry to great success.
Erica Barnes
Owner and president of General Plumbing and Air Conditioning
1. How long have you been in the industry?
I’ve been in the plumbing industry for just over 15 years. In 2010, I joined my family’s business at the request of my mother, a long-time owner and leader in the industry, after initially pursuing a career in music education. Today, my husband and I are the owners of General Plumbing, which is celebrating 80 years of service to Palm Beach County this year. What began as learning the business from the ground up under her guidance has evolved into leading our company through determination, modernization, and a strong focus on culture and customer experience.
2. What is the most rewarding aspect of your career in PHCP-PVF?
For me, the most rewarding part of this career is people. I’m passionate about teaching, learning and understanding human behavior, and I get to apply those strengths every day — developing our team, improving processes, and elevating the customer experience. We often say, it’s not about the pipes, it’s about the people, and this role allows me to combine leadership, organization and continuous improvement in a way that directly benefits both our employees and the customers we serve. If we take care of our team, they will take care of our customers.
3. What do you wish more people understood or knew about the plumbing industry?
Plumbing is not a fallback career — it is a highly skilled, evolving profession that requires both technical expertise and strong people skills. Today’s plumbers must understand advanced systems and technology while also educating customers, building trust, and clearly explaining solutions. It’s demanding, essential work that protects public health and safety, yet it’s still too often underestimated by society in favor of a college degree.
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