Business Development Resources has announced its fall schedule of BDR University (BDRU) courses.

These live, interactive virtual training courses are open to business owners and managers as well as installers, sales teams, technicians and dispatchers from the HVAC, plumbing and electrical industries. Each course is developed and led by a trainer with real-world experience in the trades.

“The fall season is a critical time of year for home service business owners and managers to invest in their teams and build on the skills that will drive better results,” said Matt MacArthur, senior vice president of training and marketing at BDR. “BDRU courses are designed with that in mind and carefully developed to provide the kind of high-value learning opportunity that businesses need to drive profits and scale.”

Some standout selections from the fall BDRU lineup include:

• How to read Your balance sheet (Sept. 25): Walkthrough the elements that make up the balance sheet, turning it into a powerful tool for owners in managing the business.
• Top gun sales excellence (Oct. 2-3): Implement a sales process to drive more revenue and higher closing rates - based on educating the customer, not high-pressure tactics.
• Creating the next generation of company managers (Oct. 9): Discover the leadership tools necessary for employees to successfully transition into management roles.
• Top gun installer excellence (Oct. 16): Equip installers with process and communication skills to complete successful installations that generate better reviews and more referrals. 
• Customer experience university (Oct. 22-23): Learn skills to improve communication and service quality, building trust with both internal and external customers.

Registration for these and other fall courses is now open at http://www.bdrco.com/upcoming-bdr-events. More information is available at http://www.bdrco.com/bdr-university-plus/. 

For additional details about BDR, visit http://www.bdrco.com.