After a little more than three weeks as interim chief executive officer of the Plumbing-Heating-Cooling Contractors—National Association (PHCC), Cindy Sheridan, CAE, was named the organization’s chief executive officer during the Jan. 27 PHCC Board of Directors Meeting in Texas. 

“Everyone who knows Cindy has a deep respect for her experience, knowledge, and commitment to the betterment of the industry,” said PHCC President Dave Frame. “With her guidance, we will be strongly positioned to fulfill our strategic goals of public awareness, workforce development, valuable member resources, and organizational impact – and to make sure PHCC members are recognized as the ‘contractors of choice’ in the industry.”

Sheridan is a Certified Association Executive with more than 30 years of association management experience. She most recently was the PHCC Educational Foundation’s COO, where she oversaw the development of innovative programs to help develop a highly skilled and well-educated industry workforce. 

A frequent speaker on workforce issues, Sheridan is a strong proponent of initiatives to close the skills gap and promote the value that p-h-c industry careers offer. She has served on the Board of Directors for the Partnership for Air-Conditioning, Heating and Refrigeration Accreditation (PAHRA), the Association of Career and Technical Education Business Advisory Group, and the Plumbing Technical Committee for SkillsUSA. 

Sheridan was hired as the PHCC membership director in 2000, was promoted to vice president of member services in 2009, and became the PHCC Educational Foundation chief operating officer in 2010. Before joining PHCC, Sheridan was associate director/division manager at the Bank Marketing Association in Washington, D.C., and director of membership and marketing for the Greater Washington Society of Association Executives. Prior to that, she held sales positions at the Mayflower Hotel and Hyatt Hotels in Washington, D.C. 

A native of Frederick, Maryland, she received her bachelor’s degree in Speech Pathology and Audiology from West Virginia University and completed graduate classes at George Washington University. 

“I am excited about the opportunity to serve as CEO on a longer-term basis to serve our members and advance our association and industry,” Sheridan said. “After 22 years of working for PHCC and the PHCC Educational Foundation, I feel uniquely qualified to take on this role. I look forward to collaborating with our PHCC leaders, members, chapters, and staff on initiatives to make our great association even stronger.”