“From day one, Alison has always gone above and beyond her job through her service level and ability to lead by example,” said Anderson. “As I began to make preparations for transitioning full-time to our parent description company, Pro Plus Service Group; I knew there was no better leader than Alison to chart course for the next era of one of San Antonio’s oldest companies. I have seen her consistently do the right thing for our team members and our customers. She’s the type of person people want to work with and one that we’re all better for knowing.”

Raised in West Texas, Lange brings with her a legacy of hard work and service. She waited tables 10 hours a day to put herself through college, graduating Magna Cum Laude from Angelo State University with a bachelor's degree in communications and an English minor — all within three years. She spent the next 25 years becoming a marketing leader in San Antonio where she has served education, tourism, culinary, literacy, health, technology, home services, government, non-profit and corporate sectors.

Lange's leadership helped Shafer achieve its top two performing years in the company’s 135-plus-year history. Additionally, she oversaw rebranding and launched Shafer Serves, a philanthropic program that has donated more than $55,000 in equipment and services to local non-profits and community members such as Boys and Girls Clubs of San Antonio, SA Youth, Guide Dogs of Texas, military veterans and The San Antonio Food Bank.

“I am honored to lead a San Antonio legacy organization into its next generation,” said Lange. “Skilled trades are vital to the success of our community and Shafer has a long history of cultivating some of the best tradespeople in our area. Their commitment to service inspires me daily to do the absolute best job I can for them and the people we serve. My favorite Shafer core value is to treat people like family—for me, it’s what everything else is built upon and why Shafer will continue to be a leader in plumbing and HVAC for generations to come.”

Dating back to 1884, the Shafer Services Plus family has helped build and service San Antonio’s residential and commercial heating, cooling and plumbing infrastructure for more than a century. HVAC and plumbing are critical for every home and business as they affect safety, production, quality of life and finances.

From team members to customers, Lange is committed to honoring Shafer’s core values; treat people like family; do the right thing, even when no one is watching; be easy to do business with; exceed expectations; and provide mutual respect for all. She will work daily to enhance the value Shafer delivers to each customer and the entire community of San Antonio.