Since Bill Howe Plumbing’s inception in 1980, the family-owned and operated plumbing, heating and air conditioning, restoration and flood services company has focused on reliable service to its customers with an emphasis on safety. With its fleet of over 150 vehicles in San Diego, the company completes more than 400 jobs a day, and technicians drive three to four million miles annually, making technology the core of its business.
Before 2020 and the challenges of the global pandemic, Bill Howe Plumbing implemented the Verizon Connect Reveal fleet management platform in 2017 to help understand drivers’ behavior, promote safety and protect its reputation, after an increase in road accidents nearly totaled $1 million in damages. Within one year, the company saw an almost 88% drop in accidents because of the visibility and data analytics behind the platform’s driver safety scorecard.
