• Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
  • ENGINEERS
  • RADIANT & HYDRONICS
  • INSIGHTS
  • MEDIA
  • RESOURCES
  • EMAGAZINE
  • SIGN UP!
cart
facebook instagram twitter linkedin youtube
  • CONTRACTORS
  • BATH & KITCHEN PRO
  • BUSINESS MANAGEMENT
  • HIGH EFFICIENCY HOMES
  • TECHNOLOGY
  • WATER TREATMENT
  • PMC COLUMNS
  • PMC COLUMNS
  • Dave Yates: Contractor’s Corner
  • John Siegenthaler: Hydronics Workshop
  • Kenny Chapman: The Blue Collar Coach
  • Matt Michel: Service Plumbing Pros
  • Scott Secor: Heating Perceptions
  • ENGINEERS
  • CONTINUING EDUCATION
  • DECARBONIZATION | ELECTRIFICATION
  • FIRE PROTECTION
  • GEOTHERMAL | SOLAR THERMAL
  • PIPING | PLUMBING | PVF
  • PME COLUMNS
  • PME COLUMNS
  • Christoph Lohr: Strategic Plumbing Insights
  • David Dexter: Plumbing Talking Points
  • James Dipping: Engineer Viewpoints
  • John Seigenthaler: Renewable Heating Design
  • Lowell Manalo: Plumbing Essentials
  • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
  • RADIANT COMFORT REPORT
  • THE GLITCH & THE FIX
  • INSIGHTS
  • CODES
  • GREEN PLUMBING & MECHANICAL
  • PROJECT PROFILES
  • COLUMNS
  • SPONSOR INSIGHTS
  • COLUMNS
  • Codes Corner
  • Natalie Forster: Editorial Opinion
  • Guest Editorial
  • MEDIA
  • PODCASTS
  • VIDEOS
  • WEBINARS
  • RESOURCES
  • INDUSTRY CALENDAR
  • DIRECTORIES
  • EBOOKS
  • PM BOOKSTORE
  • CE CENTER
  • MARKET RESEARCH
  • CLASSIFIEDS
  • EMAGAZINE
  • EMAGAZINE
  • ARCHIVE ISSUES
  • CONTACT
  • ADVERTISE
  • PME EMAGAZINE ARCHIVES
search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
  • MEDIA
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • EBOOKS
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!
Columns

How fleet solutions benefit the plumbing and mechanical industry

Fleet management is cost-effective and easy to implement for businesses of all sizes.

By Kimberly Green-Kerr
fleet solutions 1
fleet solutions 2
fleet solutions 1
fleet solutions 2
October 28, 2020

When you own or manage a field service business, you rely on a mobile workforce to generate revenue. And, if you specialize in plumbing, HVAC, electrical, landscaping or similar services, you aren’t just managing an office, you have people and vehicles to keep track of to ensure your customers’ needs are met. Efficiency is key, and any expenses need to generate returns to make them worth it. 

IoT and wireless technology can revolutionize fleet and vehicle management and the everyday tasks that go along with it. A fleet management solution is cost-effective and easy to implement for businesses of all sizes, and small plug-and-play tracking devices that capture data from each vehicle can be installed at a customer’s own pace, ensuring business continues while the solution is being fully implemented.

The good news is it doesn’t require an IT department to set up a fleet tracking solution. You need a reliable wireless connection, and the devices can be installed on a wide variety of vehicles. The accompanying online dashboard and reporting is customizable and easy to set up, and, as you gather data over time, more efficiencies can be created.

The benefits of a fleet tracking solution can have a distinct impact on your bottom line, and all can show immediate results.

 

Route optimization

Providing a great experience for customers is important in all industries, but especially for those in the plumbing and HVAC fields. Chances are you are called to fix a problem or install a necessary item, and customers have high expectations for service. Arriving on time and completing the work efficiently are high priorities. Data gathered from GPS-enabled fleet trackers can be used to locate vehicles, optimize routes and dispatch drivers closest to the call so you can meet appointment windows and respond faster to customers. At the same time, optimizing routes and reducing vehicle idle times between appointments can create significant mileage and fuel savings that, in turn, extend the life of your vehicle and save you money.

 

Vehicle maintenance

Keeping vehicles functioning and on the road is vital to field service businesses. Even the most skilled people can’t serve customers without reliable vehicles to get them to and from appointments. A fleet management solution provides control over planning and maintenance, ultimately helping the bottom line. You can proactively schedule maintenance based on easy-to-read reports, order parts more accurately and resolve issues in a timely manner by being alerted in real-time to warning lights in every one of your vehicles.  

Fleet management solutions can detect driver behavior such as harsh braking, rapid acceleration, idling and speeding, which can lead to maintenance issues, including battery and brake replacement, tire wear, engine overheating and increased fuel consumption. By being alerted to these behaviors in real-time and modifying behavior, these issues can decrease significantly over time. And by leveraging these critical insights for every vehicle and driver, even small adjustments can save a lot of money.


Driver safety

In addition to driver behaviors that can lead to ongoing maintenance, a fleet management solution can also increase driver safety by monitoring for speeding, phone usage while driving and seat belt compliance. By getting alerts for these types of behaviors, you can provide feedback to drivers, reduce accident risk and control insurance costs. You can also track this behavior over time and reward drivers for their positive behavior. Additionally, adding dashboard cameras can increase safety and help protect your company by having live images and a record of any incidents or accidents that may occur.

 

Workload planning

The longer you have a fleet management solution, the more it pays off. Using the online portal, you can create customized month-over-month reports that can help you predict and plan for workforce needs, seasonality highs and lows, mileage, fuel costs and time requirements for jobs. 

 

Mobile timekeeping

The use of mobile time cards can reduce time spent on manual entry or requiring a driver to “check in” at a specific location when starting or ending their route. It also helps eliminate human error and the need to decipher hard-to-read handwriting. One customer with 25 employees told us when he did the math, he determined if each of his employees’ time cards were off by only 10 minutes per day, that could add up to $100,000 per year. Using mobile time cards can also save driver time and help reduce overtime costs.

Before implementing a fleet management solution, we encourage business owners to set goals and align them with budget and staffing requirements. A best practice is to engage your employees in the planning and ensure they understand why you are implementing this new technology. Those discussions can also help you determine who has access to the online dashboards and reporting and how it will be used. Lastly, ensure you provide training for your employees so everyone understands how the technology works and what is required of them.  

One thing we hear from our customers all the time is it doesn’t take long for them to see the benefits of these technology solutions, and buyers’ remorse is rare. The efficiencies of scheduling, routing, tracking and safety provide a positive financial return even with smaller businesses. We encourage field service businesses of all sizes to seek out information from their wireless carrier to determine if a fleet management solution is right for them. 

KEYWORDS: contractors fleet management fleet tracking GPS Internet of Things

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Kimberly Green-Kerr is senior vice president of enterprise sales and operations and U.S. Cellular.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • Worker using the Milwaukee Tool SWITCH PACK drain cleaner

    Pipeline profits: Drain cleaning, pipe inspection create opportunities

    Drain cleaning and inspection services offer lucrative...
    Green Plumbing and Mechanical
    By: Nicole Krawcke
  • Uponor employee, Arturo Moreno

    The reinvestment in American manufacturing and training

    Plumbing & Mechanical Chief Editor Nicole Krawcke and...
    Plumbing News
    By: Nicole Krawcke and Natalie Forster
  • March 2024 Women in Plumbing hero image of woman engineer overlayed by circle of hexagon shapes with numbers from 1 to 10

    Celebrating 10 Influential Women in the Plumbing Industry

    Celebrating Women's History Month and Women in...
    Plumbing News
    By: Nicole Krawcke
Manage My Account
  • eNewsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Plumbing & Mechanical audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Plumbing & Mechanical or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • J.J. Keller CMV vehicles on road
    Sponsored byJ. J. Keller & Associates, Inc.

    The dash cam game-changer for small business safety

Popular Stories

Plumbing equpment parts and wrench on the white background close up.

Plumbing & Mechanical 2025 Plumbing Tools Survey

Latin American plumber fixing a toilet in the bathroom.

Troubleshooting common airflow plumbing issues

Empty modern room with large windows looking out onto a green lawn and trees.

Transitions: What do I do about cooling? (Part 1)

PM BEMIS June 25 Free Webinar: Optimizing Plumbing Solutions for Single-Family, Multi-Family & Public Spaces

Events

November 13, 2024

Future Proofing MEP: Navigating the 2026 High Efficiency Water Heating Standards

Join our deep dive into DOE’s new standards so you can future-proof your MEP practice.

EARN: 0.1 ASPE CEU; 1 AIA LU/HSW; 0.1 IACET CEU*; 1 PDH

View All Submit An Event

Poll

Will business be up or down in 2025?

Do you anticipate business in 2025 to be up or down in comparison to 2024?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products

Download the FREE Water Conservation, Quality & Safety eBook: Plumbing Trends Increasing Safe Water Availability

Related Articles

  • 2024 PMCE launch announcement

    Plumbing & Mechanical — the trusted source for plumbing industry contractors and engineers

    See More
  • skilled workers in the plumbing industry

    Anthony Cafagna: How to attract Gen Z to jobs in the plumbing industry

    See More
  • Fleetmatics REVEAL can help improve by providing turn-by-turn directions and stop details

    Fleet-management solutions improve safety, save money

    See More

Events

View AllSubmit An Event
  • January 24, 2014

    Webinar: How to Extend Lifecycles

    During the 30-minute presentation, executives from GPS Insight will discuss what you can do to stay on top of maintenance and control vehicle wear and tear. 
View AllSubmit An Event
×

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing

search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
  • MEDIA
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • EBOOKS
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!