search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
    • FEATURED PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
  • MEDIA
    • EBOOKS
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!
Radiant & Hydronics

Water heaters recalled by Rheem, American Standard for fire hazards

May 27, 2016

Rheem issued a recall May 26 on its Rheem Performance Platinum brand of electric water heaters in 40-, 50- and 80-gal. capacities due to fire and burn hazards caused by the overheating of control panels. Water Heating Technologies Corp. issued a recall May 24 on its American Standard brand of gas water heaters in 30-, 40- and 50-gal. capacities due to a fire or explosion hazard caused by a space between the burner flange and the combustion chamber.

Rheem Performance Platinum recall
The Rheem recall is for 54,000 of its Performance Platinum brand of electric water heaters (40-, 50- and 80-gal.) sold exclusively at Home Depot locations nationwide and online from January 2014 through April 2016 for between $450 and $720. The control panel on the water heaters can overheat, posing fire and burn hazards. The firm has received 296 reports of control panels overheating, including one report of a fire which resulted in $5,800 in property damage. No injuries have been reported.  

Consumers should immediately turn off and stop using the recalled water heaters, and contact Rheem to request a free repair by a Rheem field technician. Call toll-free at 866/369-4786 from 7 a.m. to 7 p.m. CT Monday through Saturday, and from 8 a.m. to 3:30 p.m. CT on Sunday, or visit www.rheem.com/recalls.

The recalled water heaters are gray and have the “Performance Platinum” Rheem logo decal on the front above the thermostat control panel. The water heaters have a rating plate near the bottom of the unit with the model number, date of manufacture and serial number. Recalled water heaters have the following model number and have a serial number within the following ranges:

• Model number XE40M12EC55U0: Serial number ranges A0114XXXXX to A5214XXXXX, M0114XXXXX to M5214XXXXX and Q0114XXXXX to Q5214XXXXX with date code 01Jan2014 – 21Dec2014; serial number A0515XXXXX with date code 30Jan2015; and serial number range A1015XXXXX to A1615XXXXX with date code 03Mar2015 – 13Apr2015.

• Model number XE50M12EC55U0: Serial number ranges A0114XXXXX to A5214XXXXX, M0114XXXXX to M5214XXXXX and Q0114XXXXX to Q5214XXXXX with date code 01Jan2014 – 21Dec2014; serial number A0515XXXXX with date code 30Jan2015; serial number range A1015XXXXX to A1615XXXXX with date code 03Mar2015 – 13Apr2015.

• Model number XE50T12EC55U0: Serial number ranges A0114XXXXX to A5214XXXXX, M0114XXXXX to M5214XXXXX and Q0114XXXXX to Q5214XXXXX with date code 1Jan2014 – 21Dec2014.

• Model number XE80T12EC55U0: Serial number ranges A0114XXXXX to A5214XXXXX, M0114XXXXX to M5214XXXXX and Q0114XXXXX to Q5214XXXXX with date code 1Jan2014 – 21Dec2014.

Photos are available at www.cpsc.gov/en/Recalls/2016/Rheem-Recalls-to-Repair-Water-Heaters.

American Standard Water Heaters recall
This recall is for about 14,400 American Standard brand gas water heaters (30-, 40- and 50-gal.) sold by plumbing contractors nationwide from May 2015 through February 2016 for between $400 and $820. The water heaters have a space between the burner flange and the combustion chamber that allows flammable liquids or gases to contact burning flammable vapors inside the combustion chamber, posing a risk of fire or explosion. No injuries or incidents have been reported.

Consumers should immediately stop using the gas water heaters and call to arrange for a service technician to inspect, repair or replace the water heater free of charge. Call toll-free at 888/883-0788 from 9 a.m. to 5 p.m. ET Monday through Friday, or visit www.americanstandardwaterheaters.com/recall.

The model numbers included in the recall begin with GN and GSN. The water heaters are white with an “American Standard” logo printed on the front.  The model number is printed on a label on the side of the water heater. Recalled models and serial numbers manufactured from June 2015 to February 2016 are:

• Model number GN: Serial numbers starting with F15, G15, H15, J15, K15, L15, M15, A16 and B16.

• Model number GSN: Serial numbers starting with E15, F15, G15, H15, J15, K15, L15, M15, A16 and B16.

Photos are available at www.cpsc.gov/en/Recalls/2016/Water-Heating-Technologies-Recalls-Gas-Water-Heaters.
 

Source: U.S. Consumer Product Safety Commission
KEYWORDS: American Standard Water Heaters Rheem water heaters

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • 2025 Next Gen ALL-STARS hero 1440

    2025 Next Gen All Stars: Top 20 Under 40 Plumbing Professionals

    This year’s group of NextGen All-Stars is full of young...
    Plumbing & Mechanical Engineer
    By: Kristen R. Bayles
  • Worker using the Milwaukee Tool SWITCH PACK drain cleaner

    Pipeline profits: Drain cleaning, pipe inspection create opportunities

    Drain cleaning and inspection services offer lucrative...
    Plumbing News
    By: Nicole Krawcke
  • Uponor employee, Arturo Moreno

    The reinvestment in American manufacturing and training

    Plumbing & Mechanical Chief Editor Nicole Krawcke and...
    Plumbing News
    By: Nicole Krawcke and Natalie Forster
Manage My Account
  • eNewsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

More Videos

Popular Stories

Hot water pipes

Campus shutdown at Oakland University exposes hidden risks of aging hot-water infrastructure

Floor heating manifold cabinet with flowmeter and PEX pipe.

Elegance extended: How to use the homerun system of connecting heat emitters

Industrial pressure gauge on a tank.

From cutting edge to classic: How to modernize outdated pneumatic control systems

Poll

Will business be up or down in 2025?

Do you anticipate business in 2025 to be up or down in comparison to 2024?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products
eBook | 2025 Radiant & Hydronics All Stars

Related Articles

  • Rheem, American Standard recall water heaters

    See More
  • Gas cylinders for welding recalled by Worthington due to fire hazard

    See More
  • Cordless Screwdrivers Recalled Due To Fire, Burn Hazards

    See More

Related Products

See More Products
  • ACCA Tech Guide_EPA 608_COVER_small (1).jpg

    Technician's Guide & Workbook for EPA 608 Test

  • howcome.gif

    How Come? Hydronic heating questions we've been asking for 100 years (with straight answers!)

  • 51CHeeKvw4L._SX322_BO1,204,203,200_.jpg

    Hydronic Radiant Heating: A Practical Guide for the Nonengineer Installer

See More Products

Events

View AllSubmit An Event
  • September 11, 2025

    Optimized Plumbing Design for the 21st Century: Smarter Systems for Health, Affordability, and Sustainability

    On Demand The session highlights how modernized plumbing design can accelerate hot water delivery, reduce stagnation, and mitigate health risks, while supporting affordability, energy efficiency, and sustainability.  Earn: 0.1 IAPMO CEU; 0.1 ASPE CEU; 0.1 ICC CEU; 1 PDH; 1 AIA LU/HSW
View AllSubmit An Event
×

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing