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The National Kitchen & Bath Association and John Burns Real Estate Consulting’s Kitchen and Bath Market Index Report released last fall shows continued demand for residential remodel services, despite the challenges facing the supply chain and ongoing price increases. In fact, the report shows that 89% of customers are shifting toward pricier items and high-end finishes. Among these increasingly popular higher-end products lies the growing customer desire for smart plumbing — Wi-Fi-connected, voice-activated and/or touchless — products.
COVID-19 had many widespread impacts to just about every product category and industry — the plumbing industry included. One of the most interesting market shifts was how the toilet paper shortage at the start of the pandemic spurred sales of bidet toilet seats in the U.S. market.