Commercial business continues to succeed despite persistent labor shortages and rising costs.
July 14, 2025
ServiceTitan released its third annual Commercial Service Market Report, which surveyed over 1,000 commercial owners and executives across the trades. The report reveals that 66% of commercial contractors said they entered 2025 with stable or growing revenues, even as they have faced persistent headwinds like a skilled labor shortage (52%), rising labor and overhead costs (45%), and longer material lead times (31%). More than half (53%) expressed optimism about the market.
Designed for superior performance and reliability, these products support compliance for federally funded projects including military bases, wastewater treatment plants, government buildings, hospitals, airports and universities.
The report surveyed over 1,000 commercial contractors across various trades and found that in the face of economic challenges, contractors remain resilient and are doubling down on sales and marketing while adopting new technology to help drive customer and business growth.
By now, everyone has heard the message that prefabrication is the answer to greater job-site productivity, installation consistencies and project profitability. However, there’s a new trend beginning to take hold that offers even better results for large commercial projects looking to maximize smart building design with radiant heating and cooling systems.