Facing price complaints from customers? Remember to keep your cool! Start by empathizing with their frustrations about rising costs everywhere. Explain the challenges small businesses face, highlighting how online retailers can undercut prices due to lower overhead. Always keep the conversation constructive and focused on solutions.
Discussions about wet venting in plumbing often spark heated debates, but if you're competing against a plumber who effectively utilizes it, you may lose bids by venting every fixture. Wet venting allows for a more efficient use of materials and labor, making bids more competitive.
In January 1979, a plumber dealt with severe winter emergencies, including a radiator explosion and frozen pipes. Reflecting on past experiences like a romantic evening turned dangerous by extreme cold, he faced unpredictable challenges in his trade.
