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Webinar Sponsorship Information

For webinar sponsorship information, visit www.bnpevents.com/webinars or email webinars@bnpmedia.com.

5 Steps to Winning New and Securing Repeat Customers

The online and offline worlds are colliding. Customers carry pocket-sized computers everywhere they go, but that doesn’t mean that face-to-face interactions aren’t just as important as those online.

Outstanding Hydronics: Three Ways to Add Efficiency, Performance, and Comfort to any Hydronic System

On Demand This program will explore how customers can easily gain efficiency, comfort, and/or performance to an existing residential hydronic heating system. We will look at how to optimize system efficiency using controls, components and/or circulators and the benefits to the end user. Outdoor responsive controls will be explored as a boiler reset as well as load reset in order to gain system reset, which saves fuel and adds comfort to existing projects.

Sponsored Webinar

9/10/19 to 9/10/20

Contact: Ian

UL 1738 Flue Gas Venting to Safeguard Against the Dangers of Carbon Monoxide

On Demand The safety concern today is in the use of plumbing Solid Wall Schedule 40 or Foam Core DWV pipe and fittings in FGV applications. These products were never intended to be used in FGV applications, but they have been chosen because they are often the least expensive materials available. Simply put, plumbing DWV products are NOT designed to meet the life safety standards of FGV applications.

Sponsored Webinar

6/11/19 to 6/11/20

Contact: Ian Witherspoon

From First Search to Final Sale: Understanding Today's HVAC Customer Journey

On Demand The customer journey is evolving. “Plumbing near me” searches have become the norm. Customers look to the top results in Google and trust reviews as much as a friend’s recommendation. What happens after you've been found? How easy is it for a customer to connect with your HVAC or plumbing business? Customers demand convenience, and businesses that don’t adapt will be left behind.

Sponsored Webinar

6/4/19 to 6/4/20

Contact: Ian Witherspoon

Get Your Life Back: 7 Secrets to Super Effective Time Management

On Demand If you’re like most contractors, you haven’t had a real vacation in forever. You’re either spending too much time working in the business to do what’s required to grow the business or your business is exploding and all you do is fight the same fires day after day. The good news is there is hope. BUT only if you seize control of your time and make every moment count.

Sponsored Webinar

3/26/19 to 3/26/20

Contact: Ian Witherspoon

Bridge the Gap | How to Sell Services Like Amazon Sells Everything Else

On Demand The majority of customers have done most of their research and decision making before ever contacting a plumbing business. In fact, the very best leads (based off of closing rate) will come from the company's website. Most businesses know this and have spent vast sums of time and money optimizing and promoting their website to accommodate the modern customer. Yet, many businesses are still having trouble converting website visitors and depend heavily on factory and 3rd party leads.

Sponsored Webinar

1/29/19 to 1/29/20

Contact: Ian Witherspoon

Stand Out in the Crowd: How to Successfully Collect Hundreds of Online Reviews

On Demand In the past, it has been a struggle for businesses to collect enough reviews to make a difference. Whether you were handing out cards with instructions or sending email invitations, it was hard to get your customers to follow through and leave a review. The secret to collecting hundreds of new reviews for your business is simple: make it as easy as possible – not only for your customers but for your employees as well.

Sponsored Webinar

1/22/19 to 1/22/20

Contact: Ian Witherspoon

5 Ways to Build Your Brand and Online Presence: Working With What You Have

On Demand Your brand lives in the experiences of your customers, it represents what and who you are, and ultimately you want your brand to instill trust. So, how do you communicate what your brand is all about to your customers and build your brand online with what you have?

Sponsored Webinar

11/15/18 to 11/15/19

Contact: Ian Witherspoon

Why You Should be Texting Customers in 2019

On Demand The way that consumers communicate is different. No longer will phone and email be a sufficient way to maintain contact and interact with your customers. Today’s consumer is much more comfortable communicating via text or other messaging apps. Businesses that aren’t catering to these differing communication preferences could be left behind.

John Siegenthaler: Expansion etiquette

Dan Holohan: When minds close

2019 Residential Contractor of the Year: Peterman Heating, Cooling & Plumbing

Weldbend, Boltex win false advertising, unfair competition lawsuit

The Glitch and Fix: Overly complex

Products

Valve Handbook

Revised to include details on the latest technologies, Valve Handbook, Third Edition, discusses design, performance, selection, operation, and application. This updated resource features a new chapter on the green technology currently employed by the valve industry, as well as an overview of the major environmental global standards that process plants are expected to meet.

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Plumbing and Mechanical

2019 October

The October 2019 issue of Plumbing & Mechanical celebrates our 2019 Residential Contractor of the Year, Peterman Heating, Cooling & Plumbing and more.

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