Mark Swepston is the CEO and owner of Atlas Butler Heating, Cooling & Plumbing. Swepston has spent his entire professional career — more than 45 years — in the HVAC service industry, the past 35 years have been spent leading Atlas Butler. His background of problem-solving for customers in the service department has now translated into his ability to innovate on a larger scale when it comes to incorporating new technologies, navigating changing economic landscapes and managing the personnel of a growing company.
The great resignation has exposed just how vulnerable service and trade industries can be when there’s a shortage of skilled workers. As competitors promise new opportunities to try and tempt your company’s best and most seasoned employees, retention is crucial.
