Let's face it: people like the status quo. It's not always easy to accept new methods of operation - especially when it comes from someone outside your company... or the government. But a fresh perspective can be a good thing. Whether it's a new business practice to address the changing consumer mindset, or adding new products and services to your array of offerings to meet the needs of a changing world. However this new perspective comes your way, welcome it. Sometimes you're too close to the situation to get a proper view.