search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
    • FEATURED PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
  • MEDIA
    • EBOOKS
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!
Columns

Outside Help Can Help You Face Challenges, Find Success

By Bob Miodonski
May 1, 2011
When outgoing President Robert Armistead spoke at MCAA’s convention in March in Maui, he said his mechanical contracting company had to make some tough choices in the last couple years.

When outgoing President Robert Armistead spoke at MCAA’s convention in March in Maui, he said his mechanical contracting company had to make some tough choices in the last couple years. Many other contractors have had to do the same.

Here are the adjustments Armistead Mechanical made:
  • Devote more time and effort to strategic business development and positioning within the marketplace than in prior years;

  • Focus on winning the right type of work;

  • Focus on process improvements to take productivity and efficiency to the next level; and

  • Place great importance on leadership and taking care of its people.

“Many of our younger employees had never experienced the ugly side of the business cycle,” Armistead said. “Keeping them motivated and engaged through these challenges has been vital to having a successful company coming out of the recession.

“Leadership through educating, motivating, supporting and encouraging our people has been, and will continue to be, our top priority.”

Helping Armistead Mechanical through the dark days of the last two years, he said, was its membership in the Mechanical Contractors Association of America. Armistead compared MCAA to an extended family that has open communication, a sense of shared involvement, mutual interdependence and helpfulness.

Starting on page 32 of this month’s issue, we’re publishing our annual listing of trade associations, best practices groups and franchises. We feel it’s important to let you know about the industry’s organizations that can further your education, assist your personal and professional development and help improve your business operations. They can help you make the tough decisions that Armistead Mechanical had to make.

As someone who has covered the plumbing industry for 21 years, I learned a long time ago that the goals of the best of these groups line up well with the goals of a good trade magazine such as PM. We both try to raise the level of the industry by sharing ideas and information.

Trade associations such as MCAA, Plumbing-Heating-Cooling Contractors - National Association and Radiant Professionals Alliance offer technical training, political advocacy or both. Best practices groups such as Plumbers’ Success International, Nexstar Network and Quality Service Contractors provide business-related systems and resources.

In MCAA’s case, Armistead said the association continued to provide education to its members during the recession to help them meet challenges and identify new opportunities. He specifically mentioned programs on BIM and green buildings, which will position MCAA members to take advantage of the recovery in the nonresidential construction market.

You can find another example of an organization helping contractors in an interview that appears here from month’s issue. Nexstar President and CEO Greg Niemi talks about a new online learning tool that will help residential service contractors expand their businesses.

 In addition to the structured education these groups offer, many members find an even greater value in learning from one another. Through peer groups, online bulletin boards, email messages, phone calls and private conversations at annual meetings, contractors can exchange solutions to challenges they share in their individual markets.

Contracting companies that stayed involved in their outside organizations during the recession will benefit from their investment as the economy recovers. We encourage contractors that still are going it alone to explore the benefits these groups offer to them.

Links

  • Contact Plumbing & Mechanical
  • Follow PM on Twitter!

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Bob Miodonski is the former Group Publisher of BNP Media’s Plumbing Group, which consists of industry-leading print and digital magazines, websites and e-newsletters. Titles include: Supply HouseTimes, Plumbing & Mechanical, PM Engineer and Reeves Journal magazines; Bath & Kitchen Pro e-News; PVF e-News; Radiant &Hydronics e-news; and www.RadiantAndHydronics.com.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • 2025 Next Gen ALL-STARS hero 1440

    2025 Next Gen All Stars: Top 20 Under 40 Plumbing Professionals

    This year’s group of NextGen All-Stars is full of young...
    Plumbing & Mechanical Contractor
    By: Kristen R. Bayles
  • Worker using the Milwaukee Tool SWITCH PACK drain cleaner

    Pipeline profits: Drain cleaning, pipe inspection create opportunities

    Drain cleaning and inspection services offer lucrative...
    Green Plumbing and Mechanical
    By: Nicole Krawcke
  • Uponor employee, Arturo Moreno

    The reinvestment in American manufacturing and training

    Plumbing & Mechanical Chief Editor Nicole Krawcke and...
    Plumbing News
    By: Nicole Krawcke and Natalie Forster
Manage My Account
  • eNewsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

More Videos

Popular Stories

Hot water pipes

Campus shutdown at Oakland University exposes hidden risks of aging hot-water infrastructure

Floor heating manifold cabinet with flowmeter and PEX pipe.

Elegance extended: How to use the homerun system of connecting heat emitters

Industrial pressure gauge on a tank.

From cutting edge to classic: How to modernize outdated pneumatic control systems

Poll

Will business be up or down in 2025?

Do you anticipate business in 2025 to be up or down in comparison to 2024?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products
eBook | 2025 Radiant & Hydronics All Stars

Related Articles

  • Use The Resources You Find In PM To Help Your Business Succeed

    See More
  • Ensure Customers Can Find You

    See More
  • Social Network Online Sharing Connection Concept: Group of people around a table using phones, laptops and tablets on a social network.

    How software can help tackle the hiring challenges in plumbing

    See More

Related Products

See More Products
  • Lessons Learned in a Boiler Room: A common sense approach to servicing and installing commercial boilers

  • 51CHeeKvw4L._SX322_BO1,204,203,200_.jpg

    Hydronic Radiant Heating: A Practical Guide for the Nonengineer Installer

  • Lessons Learned Servicing Boilers

See More Products
×

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing