How does your company perform in the field? One way to find out by is “Mystery Shopping.”

Visit with Ellen Rohr through her FREE teleseminar Wednesday, June 20 from 3-4 pm central time, and find out how to use this tool.

She’ll share what she’s learned - the good, the bad and the ugly - about Mystery Shopping, as well as discuss:

  • How to find out what's really going on at your shop.
  • Ride-Alongs and Side-by-Sides - the benefits and the limitations.
  • Do your customers love you?  Or hate you! How to find out the real answer.
  • The Bare Bones Basics of Mystery Shopping - what to always do and NEVER do.
Ellen will also include a Mystery Shopping Scorecard.

Sign up for free registration instructions here: