search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
    • FEATURED PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
  • MEDIA
    • EBOOKS
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!
Columns

My Most Important Lesson Learned

By Jim Olsztynski
June 1, 2000
I was riding around with a mechanical contractor in northern New Jersey. We ended on a jobsite and it was time for me to catch a plane. The contractor had some important business to tend to, so he recruited a shop steward to drive me to the airport. I don’t recall his name, but I’m pretty sure that if he were the star of a blue-collar TV sitcom, the producers would have him answer to, “Yo, Vinny!”

Vinny, or whatever, knew little about this magazine, except he “seen it somewhere.” We wrote for management, he was a working stiff, but he told me he occasionally pulled foreman duty. That qualified him as a supervisor, so I gave him the latest edition and showed him how to fill out the subscription card. “Take some time to read it. You’ll find it interesting,” I said. He promised to “do dat’,” though I wouldn’t bet on it.

Vinny took me to Newark Airport in a roundabout route that would test the mettle of a New York cabbie. Except Vinny wasn’t trying to run up any meter. “We got lotsa time,” he said, which was half true, so we meandered through the ugliest neighborhoods in “Joisey” in order for him to show me every facility along the way that he had ever worked on. They looked to me like any other factory I had ever seen. Vinny, though, knew every detail of their mechanical guts, and explained all the difficulties that had to be overcome in putting them together. He was like a papa showing off baby pictures.

A Standing Ovation: It was a sweltering August day when I first visited the annual week-long UA Instructor Training Program at its community college home near Ann Arbor, Mich. The open air welding shop where the trainers-to-be practiced what they were to preach seemed an inkling of Hades. Just glancing at the blazing torches made sweat gush out of me. I felt sorry for the men wearing the heavy black head shields and standing just inches from the flames, though all of them seemed more absorbed with the task at hand than the climate.

I ate lunch with the students and chatted with them between classes, sometimes just eavesdropping on their conversations. Outsiders stereotype construction workers to be obsessed with sports, women and other testosteronia. Mostly I heard shop talk about the technical complexities they were mastering.

To me, it was a paid working day and a welcome respite from the office. But to most of the UA people, this was their vacation time. They’d be giving up a week of their own for five years before becoming certified UA instructors.

That night, I attended the graduation ceremony for those who were finishing their fifth stint. Family, friends and fellow students put on suits and packed a University of Michigan auditorium almost to capacity for a commencement that had to be as moving as any other that ever took place at this renowned institution. At the end, the crowd rose as one to give a standing ovation. Me, too. Not just to be polite. It was from the heart.

Righteous Indignation: The contractor checked out a homeowner’s basement to work up a job quote. He stopped in his tracks, put his hands on his hips and like some preacher encountering smut, exclaimed in disgust, “Just look at that!” I saw nothing except some copper pipes leading to the top of a water heater. Sorry, I informed him, but I’m not a plumber. Exactly what abomination was he referring to?

He pointed to the pipes I was looking at, showing me within the space of a few feet solder spills, too many bends, a code violation and two or three other imperfections. “This stuff will work, but that doesn’t make it right,” he said. “Whoever put it in was a disgrace to the trade.”

The Lesson: I could recite dozens of similar episodes if I had the space. They represent a lesson I’ve been learning continually throughout my 20-year plumbing industry career.

People say that the work ethic and pride in craftsmanship aren’t what they used to be. Maybe they’re right, although I would caution that in all of life’s endeavors, the “good old days” always seem better than they were.

All I know is that whenever I spend time in the field, I seem to meet hard-working, dedicated and skilled craftsmen who deserve more respect than they get. My hat goes off to all the Vinnies of the world who think that what they do is worth showing off to a stranger; to the UA instructors who give so much back to their craft; and to so many trade professionals who view shoddy work as a personal insult. When I started covering the plumbing industry, it was just a job — one that caused a few snickers among my fellow wordsmiths. The lesson I’ve learned ever since is to take pride in being associated with this great trade.

Correction: To my printer friends whom I startled last month with the suggestion that offset printing is going the way of blacksmithing, I apologize. I meant to say letterpress printing.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Jim Olsztynski is the former editorial director of Plumbing & Mechanical.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • 2025 Next Gen ALL-STARS hero 1440

    2025 Next Gen All Stars: Top 20 Under 40 Plumbing Professionals

    This year’s group of NextGen All-Stars is full of young...
    Plumbing & Mechanical Contractor
    By: Kristen R. Bayles
  • Worker using the Milwaukee Tool SWITCH PACK drain cleaner

    Pipeline profits: Drain cleaning, pipe inspection create opportunities

    Drain cleaning and inspection services offer lucrative...
    Green Plumbing and Mechanical
    By: Nicole Krawcke
  • Uponor employee, Arturo Moreno

    The reinvestment in American manufacturing and training

    Plumbing & Mechanical Chief Editor Nicole Krawcke and...
    Plumbing News
    By: Nicole Krawcke and Natalie Forster
Manage My Account
  • eNewsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

More Videos

Popular Stories

Hot water pipes

Campus shutdown at Oakland University exposes hidden risks of aging hot-water infrastructure

Floor heating manifold cabinet with flowmeter and PEX pipe.

Elegance extended: How to use the homerun system of connecting heat emitters

Industrial pressure gauge on a tank.

From cutting edge to classic: How to modernize outdated pneumatic control systems

Poll

Will business be up or down in 2025?

Do you anticipate business in 2025 to be up or down in comparison to 2024?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products
eBook | 2025 Radiant & Hydronics All Stars

Related Articles

  • A Lesson To Live By

    See More
  • Jim Hamilton: Stop losing your most important customers

    See More
  • 'The Most Important Things You Need To Know About The Stimulus"

    See More

Related Products

See More Products
  • Lessons Learned in a Boiler Room: A common sense approach to servicing and installing commercial boilers

  • Lessons Learned Servicing Boilers

  • Lessons Learned: Connecting New Boilers to Old Pipes

See More Products
×

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing