RIDGID, a part of Emerson’s professional tools portfolio, is celebrating its 30th anniversary in diagnostics, recognizing three decades of in inspection, locating and diagnostic technology for plumbing, drain and utility professionals.  

Since entering the diagnostics category in 1996, RIDGID has played a role in how professionals inspect pipelines, locate underground utilities and diagnose infrastructure issues. By combining rugged design with advanced imaging, locating accuracy and intuitive digital workflows, RIDGID diagnostic solutions have become a part of jobsites around the world. Designed to work together, RIDGID diagnostic reels, pipe inspection cameras, monitors, locators and recording systems aim to enable faster setup, reliable compatibility and enhanced efficiency.   

“For 30 years, RIDGID diagnostics have helped trade professionals see problems clearly, make informed decisions, and work with confidence,” said Kyle Schutz, product manager, RIDGID for Emerson. “This milestone reflects our long-standing commitment to innovation and to the skilled trades who rely on our diagnostic tools every day to help them find, see and pinpoint exactly where a problem lies.”  

RIDGID diagnostic milestones   

1996: First RIDGID SeeSnake Inspection Camera launches  

RIDGID introduced its first SeeSnake inspection camera, giving trade professionals a way to perform non‑invasive pipe inspections. Using push‑cable camera technology, the system provided "clear in‑pipe visuals, enabling faster, more accurate diagnostics without dismantling plumbing infrastructure."

Early 2000s: Expansion into SeeSnake video inspection systems  

The SeeSnake platform evolved into a full suite of video inspection tools. Engineered for durability, pushability and ease of use, these systems integrated camera reels, optical heads, push cables and monitors to deliver real‑time video from inside plumbing and drain lines.   

2010s: Integration of digital monitors & connected recording tools  

RIDGID advanced SeeSnake diagnostics with digital monitors featuring Wi‑Fi and Bluetooth connectivity. These enhancements enabled live streaming, on‑screen capture and simplified recording workflows, improving reporting accuracy, client communication and long‑term documentation, while introducing more flexible viewing and remote‑diagnostic capabilities.  

Late 2010s–2020s: Introduction of TruSense technology  

According to the company, TruSense marked a major leap in diagnostic innovation. This data‑enabled camera technology enhanced visibility and situational awareness inside pipes.  

2023: Digital self‑leveling debuts  

RIDGID’s latest breakthrough, digital self‑leveling, eliminates the mechanical leveling components that traditionally wear over time. "The result: reduced maintenance, increased uptime and longer‑lasting camera performance."

2025: Digital self‑leveling expands to additional camera reels  

RIDGID expands digital self‑leveling across its SeeSnake reel lineup. Now available on standard, mini and compact reels.   

What’s next for RIDGID diagnostic solutions  

Looking ahead, RIDGID plans to continue investing in diagnostic technology innovation, with a focus on digital integration, improved data visibility and next-generation inspection and locating solutions that help professionals work smarter and more efficiently.  

“Our success in diagnostics has always been driven by listening to trade professionals,” Schutz said. “By  understanding real-world jobsite challenges, we’re able to develop diagnostic, inspection and locating  solutions that not only solve today’s problems but help prepare our customers for the future.”