Many hydronic installers look for ways to differentiate their work, to craft a specific look — maybe even a “brand” — that resonates with customers. For Fernando Lobo, owner of Fairfield, Connecticut-based 1 Call Services, that unique look begins with the raw material list he builds when sizing a boiler replacement, or new boiler install.

When he leaves Shelton Winnair, Winsupply of Shelton (both part of the Winsupply Group), or Bender Supply in Bridgeport (his three suppliers), there’s usually a few 10-foot lengths of 1 1/2-inch black pipe strapped to the truck. The motto could be (though isn’t yet official), “Have Reed threader, will travel.”