You would never send your plumbers into the field without training and tools, right? What about the necessary sales training? Here is a simple 8-step approach that you can weave into your weekly service meetings to boost your team’s effectiveness in promoting add-ons.
What are the products or services you want your plumbers to introduce to your customers? Is it food disposers? Bio-enzymes for drains? A plumbing maintenance agreement? Tankless water heaters? Mixing valves? Water alarms? Water purification systems?
