Located in Louisville, Kentucky, Zoeller’s state-of-the-art training facility, the Center for Excellence, has been drawing contractors, engineers and distributors in for product training over the past five years. Like every other facet of the industry, Zoeller had to act quickly, adjust operations and prioritize health and safety when the pandemic lockdowns began in March. How did these adjustments affect the CFE’s training capabilities? Dave Farmer, director of training at Zoeller, explains the company took this time to make improvements around the CFE.

“While it was unfortunate to have to halt in-person trainings, the CFE team was able to focus efforts on policy and process improvements, completing several maintenance projects around the facility that would have been challenging to complete with trainings in progress,” he says. “Several new demos were created, including a working demo with Zoeller’s 540 Flex water-powered backup, as well as one with our Progressive Cavity unit.”