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Plumbing News

Armstrong extends free remote service

Armstrong
September 14, 2020

To help facilitate remote HVAC management during the COVID-19 pandemic, Armstrong announced it will extend free subscriptions for its cloud-based service, Pump Manager, through the end of 2020.

“The original offer of three free months of Pump Manager service to new customers was scheduled to expire in August, but we recognize that there is still a need to maintain social distancing wherever possible,” said Tunji Asiwaju, global performance management services with Armstrong. “Pump Manager helps buildings operate at peak efficiency without the need for onsite monitoring.”

Pump Manager is a highly secure, IoT enabled remote asset management and analytics service that provides pump performance tracking, viewable from any location using a phone, tablet or laptop. It provides real-time notifications as well as trending and analysis across multiple platforms to ensure optimum performance.

Pump Manager can notify maintenance engineers and/or service technicians if there is a problem, so they arrive on site with the appropriate tools or replacement parts, fully equipped to solve the problem. This can eliminate in-person meetings.

Existing Design Envelope pump customers can request an Armstrong Connectivity Kit (router and GSM SIM card) with instructions on how to install it. Pump Manager can be activated on new pumps, and is included at no extra cost with the purchase of an extended warranty package.

KEYWORDS: connected products Internet of Things manufacturers pumps

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