Businesses either get better, or they get worse. At least that’s what I finally realized at my own service contracting company years ago. It’s akin to pushing a boulder uphill. The business is either moving up, or it’s moving down. You don’t want to be caught in the path of that rolling boulder.
Yet in so many businesses, rocks big and small are continually sliding back down to the bottom of the hill because, as the owner, there’s never just one rock for you to push up. We dream of the day we can stop pushing, yet we can’t even keep what we have going in the right direction.