The award was created to showcase outstanding achievements by a woman in the residential service industry. Each year, one woman is recognized for going above and beyond her job in the industry.

A number of booths will be able to use virtual reality and augmented reality. Attendees will be able to immerse themselves in one of these booths and get a 360-degree panorama.

Service World Expo will employ multiple safety measures, including temperature screenings, complimentary face masks, hand sanitation stations and increased cleaning and sanitation of common areas. 

The Service Nation Online Summit will be rebroadcast Sunday, April 5, from 4-8:15 p.m.

Eleven years ago, Edmonton, Alberta-based Capital Plumbing & Heating was in a tough situation — the company was not making money.