The event began with a Nexstar Legacy Foundation workshop moderated by Brad Krause, president of The Service Professor, discussing the successful finding and hiring of veterans.
Attendees then split into four different breakout sessions held by: Lennox, which discussed maximizing your profitability; Goodman, which hosted a myth busters discussion featuring Nexstar members; Barnett, which discussed five ways to reduce inventory costs; and a joint session by ServiceTitan and NSPG, which discussed bundling software for success. Afterward, attendees reconvened on the tradeshow floor where 50 vendors showed members their products and services.