search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
    • FEATURED PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
  • MEDIA
    • EBOOKS
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!
Green Plumbing and MechanicalWater Treatment

A look inside a salt-free water softening system

What’s the water like?

By Nadia Askar
August 15, 2014

Hard water isn’t just another name for ice — it’s something that can be detrimental to a home’s plumbing system.

When water is referred to as “hard,” it means it contains more minerals than ordinary water. Although generally not harmful to one’s health, the high presence of calcium and magnesium ions in water can cause a variety of problems for your home, including shortening the lifespan of appliances.

“These ions can lead to buildup of lime scale,” says Scott Wilson, president of NuvoH2O, a manufacturer of salt-free water softeners. “This can slow plumbing, promote corrosion and shorten the longevity of high-cost home appliances such as dishwashers, washing machines and water heaters. Scale buildup is more than just unsightly on your fixtures. In your water heater, scale buildup acts as an insulator so it may cost 25% more to heat your water.”

Water-softening systems treat the calcium, magnesium and other minerals in hard water. The resulting water, now called soft water, is more compatible with soap and extends the lifetime of plumbing and appliances. Soft water can be achieved through water softening or water conditioning.

Water softening can be achieved using ion exchange. Ion exchange devices reduce the hardness of water by replacing magnesium and calcium with sodium or potassium ions. This is done with the use of water-softening salt. With water conditioning, the minerals are converted so they can’t bind to surfaces.

Although there are many benefits to saltwater softening systems, the greener solution is salt-free. “Unlike salt systems, salt-free systems have no need to purge any minerals, eliminating water waste,” Wilson says. “In addition, because it maintains the healthy essential minerals found in water, it is a healthier alternative to traditional salt softeners.”

Paul Peterson, owner of Salt Lake City-based contracting company Professional Plumbing Services, agrees salt-free is the greener option. “A traditional salt system uses electricity and lots of water to regenerate and clean out the system,” he says. “Also, if you leave you have to shut your water off, so now you have to reset everything with the system. With salt-free systems, there is no adjustment needed, it just works on the flow — it is on when the water is turned on and off when the water is turned off.”

 

Inside the system

To consumers looking for a soft-water system that doesn’t leave the slick feeling of salt water on the skin, doesn’t have the room or doesn’t think that it can be installed in their house, Peterson, who has the system installed in his house, suggests they inquire about a salt-free system.

NuvoH2O’s website explains how their salt-free water softeners work: “First, instead of removing calcium like traditional salt softeners, our system chelates (binds) and sequesters (isolates) the calcium ions, preventing them from precipitating out and forming scale. Once bound to CitraCharge, the chelant, the mineral cannot form scale. Second, it lowers the measured pH of the water to reduce or eliminate scale formation.”

A primary ingredient in CitraCharge is an FDA-approved citric acid. The CitraCharge formula keeps the hard-water-causing mineral ions apart by creating a ring structure to bind the ions to the CitraCharge instead of to other ions. Now, the water passes right through instead of attaching to the metal in the pipes. Because they’re bound, those minerals also freely wash away from surfaces, such as the body, dishes, fixtures and appliances.

The water produced by the system is safe to drink, so no additional plumbing or major remodeling is required for a soft-water loop. It doesn’t require a separate drain, electricity, soft-water loop, brine tank or calibration.

“Because of the size, you can install it where you normally can’t fit a salt-water system,” Peterson says. “There are some challenges to getting it on the whole house; sometimes things are sheet-rocked or the rooms are finished. But I have never had to turn away and say I can’t do it.”

Another feature the company highlights is its easy-to-replace cartridges. With a built-in bypass, no additional shutoff valves are required to change the cartridge. “There are companies that will come out and install your salt for you, but with NuvoH2O all homeowners have to do is change the cartridge once every six months,” Peterson says. “We can come out and replace it for the owners or they can do it themselves. I show them how and tell them when the time comes they can call me and I’ll talk them through it.”

 

Inside the home

Homeowners choose salt-free over salt for a variety of reasons. “We wanted it first and foremost for ourselves,” says Nicole Torrijos, a civilian for the U.S. Air Force, who had the system installed in her house in April. “The water in Utah is very hard. Being from Hawaii where we don’t have hard water, it was really tough to get used to not only the hard water but the dry climate on top of that.

“My son has eczema and when we were back in Hawaii his eczema was almost completely gone. So we figured if we didn’t have hard water at home maybe that would help take it away.”

For many, the easy maintenance is a huge deciding factor. “I like the fact that it doesn’t involve salt,” Torrijos says. “I don’t have to go and buy bags of it and drag it up and down the stairs — our system is in the basement.

“I also like the fact that even our hoses are attached to it,” she continues. “If we wanted to wash our cars, we wouldn’t have the white, hard water spots covering them or have to rush to dry off the car before the water dried.”

Torrijos’ whole-house system was installed by Peterson. “Nicole’s was a basic installation,” he comments. “It was very straightforward. Sometimes what we find is where people want the system, they have the whole room filled with things, so we have to spend time moving things out. That was not the case with this. They were ready for us — it worked out really well.”

Torrijos adds: “I haven’t had it a very long time, but I have seen a huge difference so far. The fact that it helps my son with his skin is a huge plus. It eliminated us having to put steroid creme on his skin, which I really didn’t want to do. It has been a huge benefit to our family all the way around. I would definitely recommend it to anyone who is looking to put in a water softener.”

Watch a how-to video on installing NuvoH2O’s salt-free water-softening system at in the August digital edition.

 


HELPFUL LINKS:

  • NuvoH2O
  • Contact Us
  • Follow PM on Twitter!
  • Find PM on Facebook!
  • Join PM on LinkedIn!
  • PM is on Google+ 

Hard water isn’t just another name for ice — it’s something that can be detrimental to a home’s plumbing system.

When water is referred to as “hard,” it means it contains more minerals than ordinary water. Although generally not harmful to one’s health, the high presence of calcium and magnesium ions in water can cause a variety of problems for your home, including shortening the lifespan of appliances.

“These ions can lead to buildup of lime scale,” says Scott Wilson, president of NuvoH2O, a manufacturer of salt-free water softeners. “This can slow plumbing, promote corrosion and shorten the longevity of high-cost home appliances such as dishwashers, washing machines and water heaters. Scale buildup is more than just unsightly on your fixtures. In your water heater, scale buildup acts as an insulator so it may cost 25% more to heat your water.”

Water-softening systems treat the calcium, magnesium and other minerals in hard water. The resulting water, now called soft water, is more compatible with soap and extends the lifetime of plumbing and appliances. Soft water can be achieved through water softening or water conditioning.

Water softening can be achieved using ion exchange. Ion exchange devices reduce the hardness of water by replacing magnesium and calcium with sodium or potassium ions. This is done with the use of water-softening salt. With water conditioning, the minerals are converted so they can’t bind to surfaces.

Although there are many benefits to saltwater softening systems, the greener solution is salt-free. “Unlike salt systems, salt-free systems have no need to purge any minerals, eliminating water waste,” Wilson says. “In addition, because it maintains the healthy essential minerals found in water, it is a healthier alternative to traditional salt softeners.”

Paul Peterson, owner of Salt Lake City-based contracting company Professional Plumbing Services, agrees salt-free is the greener option. “A traditional salt system uses electricity and lots of water to regenerate and clean out the system,” he says. “Also, if you leave you have to shut your water off, so now you have to reset everything with the system. With salt-free systems, there is no adjustment needed, it just works on the flow — it is on when the water is turned on and off when the water is turned off.”

 

Inside the system

To consumers looking for a soft-water system that doesn’t leave the slick feeling of salt water on the skin, doesn’t have the room or doesn’t think that it can be installed in their house, Peterson, who has the system installed in his house, suggests they inquire about a salt-free system.

http://www.nuvodirect.com/ NuvoH2O’s website explains how their salt-free water softeners work: “First, instead of removing calcium like traditional salt softeners, our system chelates (binds) and sequesters (isolates) the calcium ions, preventing them from precipitating out and forming scale. Once bound to CitraCharge, the chelant, the mineral cannot form scale. Second, it lowers the measured pH of the water to reduce or eliminate scale formation.”

A primary ingredient in CitraCharge is an FDA-approved citric acid. The CitraCharge formula keeps the hard-water-causing mineral ions apart by creating a ring structure to bind the ions to the CitraCharge instead of to other ions. Now, the water passes right through instead of attaching to the metal in the pipes. Because they’re bound, those minerals also freely wash away from surfaces, such as the body, dishes, fixtures and appliances.

The water produced by the system is safe to drink, so no additional plumbing or major remodeling is required for a soft-water loop. It doesn’t require a separate drain, electricity, soft-water loop, brine tank or calibration.

“Because of the size, you can install it where you normally can’t fit a salt-water system,” Peterson says. “There are some challenges to getting it on the whole house; sometimes things are sheet-rocked or the rooms are finished. But I have never had to turn away and say I can’t do it.”

Another feature the company highlights is its easy-to-replace cartridges. With a built-in bypass, no additional shutoff valves are required to change the cartridge. “There are companies that will come out and install your salt for you, but with NuvoH2O all homeowners have to do is change the cartridge once every six months,” Peterson says. “We can come out and replace it for the owners or they can do it themselves. I show them how and tell them when the time comes they can call me and I’ll talk them through it.”

 

Inside the home

Homeowners choose salt-free over salt for a variety of reasons. “We wanted it first and foremost for ourselves,” says Nicole Torrijos, a civilian for the U.S. Air Force, who had the system installed in her house in April. “The water in Utah is very hard. Being from Hawaii where we don’t have hard water, it was really tough to get used to not only the hard water but the dry climate on top of that.

“My son has eczema and when we were back in Hawaii his eczema was almost completely gone. So we figured if we didn’t have hard water at home maybe that would help take it away.”

For many, the easy maintenance is a huge deciding factor. “I like the fact that it doesn’t involve salt,” Torrijos says. “I don’t have to go and buy bags of it and drag it up and down the stairs — our system is in the basement.

“I also like the fact that even our hoses are attached to it,” she continues. “If we wanted to wash our cars, we wouldn’t have the white, hard water spots covering them or have to rush to dry off the car before the water dried.”

Torrijos’ whole-house system was installed by Peterson. “Nicole’s was a basic installation,” he comments. “It was very straightforward. Sometimes what we find is where people want the system, they have the whole room filled with things, so we have to spend time moving things out. That was not the case with this. They were ready for us — it worked out really well.”

Torrijos adds: “I haven’t had it a very long time, but I have seen a huge difference so far. The fact that it helps my son with his skin is a huge plus. It eliminated us having to put steroid creme on his skin, which I really didn’t want to do. It has been a huge benefit to our family all the way around. I would definitely recommend it to anyone who is looking to put in a water softener.”

Watch a how-to video on installing NuvoH2O’s salt-free water-softening system at PMmag.com and in the http://www.pmmag.com/digitaleditions August digital edition.

 

 

HELPFUL LINKS:

http://www.nuvodirect.com/ NuvoH2O

http://www.pmmag.com/contactus Contact Us

https://twitter.com/PnMmag Follow PM on Twitter!

https://www.facebook.com/PMmagazine Find PM on Facebook!

http://www.pmmag.com/linkedin Join PM on LinkedIn!

https://plus.google.com/+Pmmag/postsPM is on Google+

http://www.nuvodirect.com/
KEYWORDS: green plumbing water conservation water treatment

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Nadia askar

Nadia Askar is the former group multimedia editor for BNP Media’s Plumbing Group. She was responsible for leading the direction of the brand’s digital and social presence by ensuring the brand websites and social media outlets are consistently updated, and interacting with readers and followers.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • 2025 Next Gen ALL-STARS hero 1440

    2025 Next Gen All Stars: Top 20 Under 40 Plumbing Professionals

    This year’s group of NextGen All-Stars is full of young...
    Plumbing & Mechanical Engineer
    By: Kristen R. Bayles
  • Worker using the Milwaukee Tool SWITCH PACK drain cleaner

    Pipeline profits: Drain cleaning, pipe inspection create opportunities

    Drain cleaning and inspection services offer lucrative...
    Green Plumbing and Mechanical
    By: Nicole Krawcke
  • Uponor employee, Arturo Moreno

    The reinvestment in American manufacturing and training

    Plumbing & Mechanical Chief Editor Nicole Krawcke and...
    Plumbing News
    By: Nicole Krawcke and Natalie Forster
Manage My Account
  • eNewsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

More Videos

Popular Stories

Hot water pipes

Campus shutdown at Oakland University exposes hidden risks of aging hot-water infrastructure

Floor heating manifold cabinet with flowmeter and PEX pipe.

Elegance extended: How to use the homerun system of connecting heat emitters

Industrial pressure gauge on a tank.

From cutting edge to classic: How to modernize outdated pneumatic control systems

Poll

Will business be up or down in 2025?

Do you anticipate business in 2025 to be up or down in comparison to 2024?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products
eBook | 2025 Radiant & Hydronics All Stars

Related Articles

  • A look into the offerings of residential touchless faucets

    See More
  • Salt-Free Water Softening

    See More
  • Become a water auditor

    See More

Related Products

See More Products
  • the water book.jpeg

    The Water Came To A Stop

  • Lessons Learned in a Boiler Room: A common sense approach to servicing and installing commercial boilers

  • Inspector Book.jpg

    Lessons Learned: A Guide to Boilers for Home Inspectors

See More Products
×

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing