John Baethke, president of John Baethke & Son Plumbing in Chicago, loves technology but doesn’t see automating his inventory management system on his fleet of service trucks anytime soon.
“At five trucks, I doubt it,” he says. “I actually have been intrigued by what other plumbing contractors do with their bar-code scanners. I looked into it and didn’t see it as any better than what we are doing. I am a big fan of technology, but I haven’t seen the technology that can do what we’re doing any better than we are.”