Business software is designed to help organize information all across your business, and streamline your processes. It will either make you money or save you money … or both.
Let’s take a look at some of the newest mobile solutions products on the market for plumbing and heating contractors.
This type of software turns up on three types of hardware - global-positioning units attached to service trucks, hand-held devices with added GPS capability, or laptop computers.
As with GPS units installed in trucks, hand-held systems can also save contracting firms money by more efficiently routing workers to new service calls, or locating the closest tech to the customer’s home or business.
Gearworks, Sprint and Nextel’s etrace 6.0 also uses GPS to automate supervision of field techs. Contractors can configure the system to match the way they work, such as sending alerts when employees are going to be late for service appointments, auto-distributing reports via e-mail, reducing labor costs by alerting when an employee is about to hit overtime, automatically instruct employees about what to do and what information to gather from the customer.
The Spectrum Mobile module from Dexter + Chaney allows field supervisors to submit daily field reports on labor and materials to the main office via a hand-held PDA or laptop computer. At the jobsite, the supervisor can use an integrated bar code sanner to scan an employee badge or other items. The data flows directly into the payroll system for processing, which reduces error and saves time. The system can be set up using a wireless network for rapid data delivery or batch communications.
The Service Fleet Manager system is designed to meet the specific needs of local service-based businesses centered in metropolitan areas. The system can precisely calculate engine idle time, resulting in reduced fuel costs. The company notes that the system can help companies lower insurance premiums, self-insurance costs and liability exposure by deterring risky driver behavior, quickly locate stolen vehicles and generate reports about off-hour truck usage. It also helps billing accuracy and logistical planning.
Job Cost Portal provides data security by giving companies the ability to control the information their project managers can access. Based on employee identification, security features allow each office to define staff member access to job details and history data for all projects or assigned projects only.