Tips for getting that zero-item punch list on your next project.

You can easily imagine how many frustrating punch lists I have encountered on our own projects, as well as with my consulting clients throughout all 50 states and most of Canada. What amazes me the most is the indifference and defensive attitude of the contractors who receive them and the lack of praise for the management teams in the companies that don’t. Isn’t that a realistic score card for your management team?