• Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
  • ENGINEERS
  • RADIANT & HYDRONICS
  • INSIGHTS
  • MEDIA
  • RESOURCES
  • EMAGAZINE
  • SIGN UP!
cart
facebook instagram twitter linkedin youtube
  • CONTRACTORS
  • BATH & KITCHEN PRO
  • BUSINESS MANAGEMENT
  • HIGH EFFICIENCY HOMES
  • TECHNOLOGY
  • WATER TREATMENT
  • PMC COLUMNS
  • PMC COLUMNS
  • Dave Yates: Contractor’s Corner
  • John Siegenthaler: Hydronics Workshop
  • Kenny Chapman: The Blue Collar Coach
  • Matt Michel: Service Plumbing Pros
  • Scott Secor: Heating Perceptions
  • ENGINEERS
  • CONTINUING EDUCATION
  • DECARBONIZATION | ELECTRIFICATION
  • FIRE PROTECTION
  • GEOTHERMAL | SOLAR THERMAL
  • PIPING | PLUMBING | PVF
  • PME COLUMNS
  • PME COLUMNS
  • Christoph Lohr: Strategic Plumbing Insights
  • David Dexter: Plumbing Talking Points
  • James Dipping: Engineer Viewpoints
  • John Seigenthaler: Renewable Heating Design
  • Lowell Manalo: Plumbing Essentials
  • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
  • RADIANT COMFORT REPORT
  • THE GLITCH & THE FIX
  • INSIGHTS
  • CODES
  • GREEN PLUMBING & MECHANICAL
  • PROJECT PROFILES
  • COLUMNS
  • SPONSOR INSIGHTS
  • COLUMNS
  • Codes Corner
  • Natalie Forster: Editorial Opinion
  • Guest Editorial
  • MEDIA
  • PODCASTS
  • VIDEOS
  • WEBINARS
  • RESOURCES
  • INDUSTRY CALENDAR
  • DIRECTORIES
  • EBOOKS
  • PM BOOKSTORE
  • CE CENTER
  • MARKET RESEARCH
  • CLASSIFIEDS
  • EMAGAZINE
  • EMAGAZINE
  • ARCHIVE ISSUES
  • CONTACT
  • ADVERTISE
  • PME EMAGAZINE ARCHIVES
search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
  • MEDIA
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • EBOOKS
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!
Columns

The Rest Of The Story
Julius Ballanco, PE

By Julius Ballanco P.E., CPD
June 1, 2003
When hotels ignore proper maintenance procedure, prepare to hold your nose.

I received a phone call early this morning from my good friend Dave in Florida. He said that he was taking a morning walk wearing his headphones. Paul Harvey came on with his morning report. At the end of his report, Paul Harvey always adds a little quirky story.

If you are not familiar with Paul Harvey, he is a staple item in the Midwest. While it appears that he is reporting from the farm, his broadcasts actually originate from Chicago. He has such a following that people turn their radios on at noon in the Chicago area just to hear his report.

This morning's quirky story was about the toilet that exploded in a hotel during a convention of the American Society of Plumbing Engineers. The room was occupied by one of the plumbing engineers. The exploding toilet made a mess of the plumbing engineer's room, getting sewage on his and his wife's clothes and toiletry articles. Paul Harvey's little twist at the end of story was, "The plumbing engineer staying in that room specializes in exploding toilets!"

Of course Dave said, "You're the only one I know that fits that description. Was that you?"

I had been caught by, of all people, Paul Harvey. Yes, it was I, and my wife is still angry that incompetent individuals got sewage everywhere. Notice that I said "incompetent individuals." I did not use the term "plumbing contractors."

Now, for the rest of the story. I was in a meeting when my wife called my cell phone and was very frantic. Of course, being a typical husband, I thought it was something minor. I went running back to the room just the same, assuming it was nothing. As I got off the elevator, I could smell the sewage in the air. As I got closer, there were towels on the floor and the door to my room was wide open.

As I entered, the walls were black, the ceiling was black, and the carpet was still covered in, well you know. My toiletry kit was coated with a nice layer of black sewage. And since the door to the closet was slightly open, everything within range was covered.

My wife was alone in the room, furious. No one else from the hotel was anywhere to be found.

How Can This Happen?

It all started when I took a shower the first day. The water filled the tub about 2 inches deep before I finished. It then took another 45 minutes to completely drain. So, it was down to the front desk asking that the drain be cleared. After all, we are at a plumbing engineering convention. The next morning, the same thing.

OK, what's going on? What happened to the word "service"? Another complaint was lodged.

Finally, on the third day, the drain did not work at all. Now, I demanded service. No more fooling around with the staff behind the desk, let me talk to someone who knows something. Finally, an assurance that I would have my room serviced that day. And service they gave me.

The hotel maintenance department just happens to own a pressure router. Seems they could not figure out how to do it through the drain on the bathtub. So, one of the maintenance people had the brilliant idea of blowing a little pressure through the lavatory drain.

I know, you can see this one coming. Aren't all of the drains interconnected? Hence, add a little high pressure to the line, and it comes out at the point of least resistance. Not only does it come out, but all the good stuff in the line comes out with it.

So, in reality, the toilet did not really explode. But the funny thing is, the cause of exploding toilets was what caused this toilet to spit everything back. It was high-pressure air. Whether it is high-pressure air in the water line, or high-pressure air in the drain, it sure can play havoc with a toilet or, if you prefer, a water closet.

In a way, this wonderful experience helped to prove one point I am always making, "Don't use high pressure to clean a drain line. If you do, you are asking for disaster." Well, I was right, but the disaster was to my room.

The hotel would have been better off hiring a professional plumbing contractor or drain cleaner to take care of the stoppage. But, in typical fashion, it thought it could save money by letting its own people clean the drain. Unfortunately, they didn't know what they were doing.

Too Costly To Go Cheap

In the long run, the hotel's shortsightedness on saving a few dollars with a local plumbing contractor cost it big time. It had to pay for all of the damaged toiletries, clothing, etc. It also decided to give us a free night at any one of its hotels. And worst of all, it made it on to Paul Harvey's news report.

I can tell you that what it had to pay me was much more than a plumbing contractor would have cost to do the job right. You cannot measure the cost of the bad publicity from Paul Harvey.

The lesson to be learned from this wonderful episode is for hotel and motel owners. Many of these owners are smart and have plumbing contractors under contract to come rescue them at a moment's notice. However, too many - including this hotel in Ft. Worth, Texas - do not.

The only way to educate these facilities is to continue to bang on their doors and solicit their business with a maintenance agreement or contract. They need your help. Feel free to give them a copy of this column. They'll never know when their mishap may appear on Paul Harvey as "The Rest of the Story."

As I turn 50 this month, I guess I can say my life has been fulfilling. I have been mentioned (although not by name) in a Paul Harvey story, and I have appeared in a Dave Barry column. It doesn't get any better than that. The next 50 years should be all downhill.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Ballancojuliusvwhite 200

Julius Ballanco, P.E., CPD, F-ASPE, is president of J.B. Engineering and Code Consulting, P.C. in Munster, Ind. He can be reached at by email at jbengineer@aol.com.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • Worker using the Milwaukee Tool SWITCH PACK drain cleaner

    Pipeline profits: Drain cleaning, pipe inspection create opportunities

    Drain cleaning and inspection services offer lucrative...
    Green Plumbing and Mechanical
    By: Nicole Krawcke
  • Uponor employee, Arturo Moreno

    The reinvestment in American manufacturing and training

    Plumbing & Mechanical Chief Editor Nicole Krawcke and...
    Plumbing News
    By: Nicole Krawcke and Natalie Forster
  • March 2024 Women in Plumbing hero image of woman engineer overlayed by circle of hexagon shapes with numbers from 1 to 10

    Celebrating 10 Influential Women in the Plumbing Industry

    Celebrating Women's History Month and Women in...
    Plumbing News
    By: Nicole Krawcke
Subscribe For Free!
  • eNewsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

AI can boost efficiency and profitability for plumbing, HVAC contractors

AI can boost efficiency and profitability for plumbing, HVAC contractors

NIBCO Press Solutions

NIBCO Press Solutions

IPEX celebrates grand opening of new Florida distribution center

IPEX celebrates grand opening of new Florida distribution center

Bell & Gossett Illustrates Path to Net-zero at AHR Expo

Bell & Gossett Illustrates Path to Net-zero at AHR Expo

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Plumbing & Mechanical audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Plumbing & Mechanical or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • J.J. Keller CMV vehicles on road
    Sponsored byJ. J. Keller & Associates, Inc.

    The dash cam game-changer for small business safety

Popular Stories

The interior of a government building.

President Trump signs executive order promoting skilled trades and apprenticeships

Figure 1 is a sketch of the flow problems of the current plumbing system.

Hydronic heating glitch solved: Why adding a circulator won't fix primary loop flow issue

Underfloor heating installation with drain sewer hole in bathroom close up on water floor heating.

Using hydronics to leverage time-of-use electrical rates

PM BEMIS June 25 Free Webinar: Optimizing Plumbing Solutions for Single-Family, Multi-Family & Public Spaces

Events

November 13, 2024

Future Proofing MEP: Navigating the 2026 High Efficiency Water Heating Standards

Join our deep dive into DOE’s new standards so you can future-proof your MEP practice.

EARN: 0.1 ASPE CEU; 1 AIA LU/HSW; 0.1 IACET CEU*; 1 PDH

View All Submit An Event

Poll

Will business be up or down in 2025?

Do you anticipate business in 2025 to be up or down in comparison to 2024?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products

Download the FREE Water Conservation, Quality & Safety eBook: Plumbing Trends Increasing Safe Water Availability

Related Articles

  • It's The Solids That Run Away
    Julius Ballanco

    See More
  • Plumbing Design Of Residential Sprinklers

    See More
  • Aging in place

    Julius Ballanco: Plumbing for aging in place

    See More
×

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing

search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
  • MEDIA
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • EBOOKS
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!