Take control by recruiting, hiring, training and rewarding the right people.
About a year ago, I was talking with a trainer who specializes in sales and sales coaching. He wanted to know why some owners and managers refuse to hold their people accountable to their own sales standards. He genuinely wanted them to be successful.
So, why would a contracting firm spend so much time and money training its techs on selling and setting sales goals and then not hold the techs accountable for the sales standards it created?