This month marks my seven-year anniversary with BNP Media, and seven years writing about the trades. When I first started, I knew next to nothing about HVAC and plumbing, not to mention I didn’t have any contacts or friends within the industry. That didn’t last long, though. Let me just say right now, my favorite thing about this industry is the people. I was welcomed with open arms, like I had always been here. And to a newcomer, that feeling is priceless!
I was recently able to chat with one of my good industry friends, Danielle Putnam, president of The New Flat Rate, a menu pricing system for contractors, about a topic she has presented at numerous industry conferences — how to work on your business and not in it.