Articles by Scott Secor

Most of the employees we hired on a full-time basis worked out quite well. Unfortunately, a few of them did not.

Since the 1980s, my father's business has focused on wet heating systems, particularly hot water and steam. We still specialize in this area today, but occasionally encounter tasks that require expertise beyond our specialty.

Not many homes in our area have radiant heat. We mostly retrofit older homes and commercial buildings. Majority of new constructions in our area are apartment houses that use warm air for heating.

This month, I will share some of the history of the company I run. I suspect many of you will have similar stories.

In the 1980s, defective parts were occasionally received in the heating industry. Warranty issues were not too common back then and problems were quickly resolved by dealing with the supply house. No questions or paperwork were needed.

I try to be on time for appointments and call ahead if I'll be late. I pay attention to my surroundings and take notes on important details. It's important to silence your phone during meetings. Door widths and route planning are important when removing or installing equipment.

This month, we cover team trap maintenance for low-pressure heating systems. Steam traps are typically found in schools, apartment houses, churches, light commercial buildings, and very large homes as well.