Given the shortage of skilled technicians and salespeople our industry is facing, it’s more important than ever to ensure we are retaining the people who positively impact our companies on a daily basis.
Not only is turnover costly and inconvenient, it can also be a huge point of stress for owners and managers. It’s been proven companies that foster a culture of learning, continued growth and training have the lowest turnover rates, so we need to focus on what we can do to encourage that type of culture.