The ongoing COVID-19 pandemic has affected many businesses around the world. In the plumbing industry, it has sparked a call for the implementation of more hands-free products in public restroom facilities. Essentially, anything that eliminates or reduces the number of surfaces the user touches cuts down the potential of cross-contamination, making hands-free technology in restrooms more of a necessity than the luxury it once was.
Before the pandemic and still to this day, about 80% of Mr. Rooter Plumbing’s business is residential. In some cases, since people are spending more time in their homes, our traditional residential plumbing business has actually spiked. The commercial side, however, has taken a hit due to the pandemic, because the businesses we serve are in a predicament where they’ve either had no choice but to shut their doors, or customers are uncomfortable visiting them in their physical locations.