Articles by Frank Blau

Why Does Our Industry Resist Flat Rate Pricing?

By Frank Blau
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Fewer than 10 percent of the contractors charge a flat rate.
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Will You Work Yourself To Death?

By Frank Blau
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I’ve learned that upwards of 90 percent do not have profit sharing plans in place for retirement for themselves or their faithful associates.
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Just Sprinkle on Salesmanship

By Frank Blau
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Bio-Clean is one of the best add-on sales products available to service plumbing contractors.
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Where's Your Money?

By Frank Blau
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Anyone in the service business who doesn’t have a c.o.d. policy ought to have his head examined.
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"I Want A Breakdown" Revisited

By Frank Blau
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My November 1996 column, “I Want A Breakdown,” brought an unusual amount of response via mail, telephone and the Internet.
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What Can We Do To Attract And Keep Good People?

By Frank Blau
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Recruiting and keeping good employees, especially service techs, is the most difficult thing I know of in the PHC service business.
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Are You Prepared For An IRS Audit?

By Frank Blau
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One of the biggest fears of most business owners is being informed by the Internal Revenue Service that their income tax returns will be audited.
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Partnership Or Serfdom?

By Frank Blau
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Many PHC service contractors are receiving mail solicitations from a home warranty company trying to put together a contractor referral network.
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The Impact Of A Price Increase

By Frank Blau
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There are three fundamental ways to increase revenues and profits without incurring extra costs.
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A dear John letter

By Frank Blau
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A PHC contractor and dear friend shared with me the following letter, sent to him in October by one of his service technicians.
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July 2014

2014 July

In the July issue of PM Magazine, read about the steps the president of MacGregor Plumbing is taking to help the next generation of plumbing professionals enter the industry. Learn about the Hartford Loop, how CPVC pastic piping works in multifamily construction and training mistakes to avoid to become a more effective trainer. Find out who is this month's Truck of the Month, read the latest tool tips and discover the latest products in the plumbing industry.
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Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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