Articles by Jim Olsztynski

Why I'm Violating A Cardinal Rule

Sorry, Charlie Horton, but it’s a convenient way to say farewell.
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View From The Supply House

The wholesaler-contractor relationship is more complex than ever.
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Kudos to Southwest Airlines

SWA offers a textbook lesson in crisis management.
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A Timely Tribute To Tradespeople

New documentary film tells it like it is.
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Sticker Shock At The Movies

Price psychology works in mysterious ways.
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How Many PHC Contractors Are There?

Government data is imperfect but it will have to do.
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First The Good News...

Subcontractors are making headway in public policy reform, but…
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Skilled Labor Still In Short Supply

Why is it so hard for supply to keep up with even diminished demand?
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In A Pinch, Try Customer Service

Crisis shouldn’t be the spur, but better late than never.
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Nowhere To Hide

The Internet magnifies bad performance and behavior.
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2014 Truck of the Month

PM has featured so many great plumbing service trucks! See plenty of them here in our Truck Of The Month Archives page. Are you proud of your truck? Go to our Truck of the Month page to find out how your service truck could be chosen!

9/16/14 9:00 am PDT

Free Webinar: Acoustical Isolation

HOLDRITE will be hosting a free webinar for Acoustical Isolation on Tuesday, Sept. 16, 2014.

Plumbing and Mechanical

PM September 2014 cover

2014 September

In this issue you’ll find The NY Red Bulls soccer team’s radiant system and incoming PHCC President Kevin Tindall.

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NAECA 2015 Water Heater Regulations

Is your company ready for the NAECA 2015 Water Heater Regulations?
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The Plumbing and Mechanical Store

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2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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Truck of the Month

Truck of the month

Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.