Jim Olsztynski

Jim Olsztynski is the former editorial director of Plumbing & Mechanical.

ARTICLES

Why I'm Violating A Cardinal Rule

Sorry, Charlie Horton, but it’s a convenient way to say farewell.
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View From The Supply House

The wholesaler-contractor relationship is more complex than ever.
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Kudos to Southwest Airlines

SWA offers a textbook lesson in crisis management.
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A Timely Tribute To Tradespeople

New documentary film tells it like it is.
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Sticker Shock At The Movies

Price psychology works in mysterious ways.
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How Many PHC Contractors Are There?

Government data is imperfect but it will have to do.
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First The Good News...

Subcontractors are making headway in public policy reform, but…
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Skilled Labor Still In Short Supply

Why is it so hard for supply to keep up with even diminished demand?
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In A Pinch, Try Customer Service

Crisis shouldn’t be the spur, but better late than never.
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Nowhere To Hide

The Internet magnifies bad performance and behavior.
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Multimedia

Videos

Image Galleries

2014 Truck of the Month

PM has featured so many great plumbing service trucks! See plenty of them here in our Truck Of The Month Archives page. Are you proud of your truck? Go to our Truck of the Month page to find out how your service truck could be chosen!

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Plumbing and Mechanical

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2014 December

The December issue is the 2015 B.I.G. Book!
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Where do you look for new employees?

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The Plumbing and Mechanical Store

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2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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Truck of the Month

Truck of the month

Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.