Articles by Jim Olsztynski

About PMI: Focusing On The Future, Wrestling With Regulations

By Jim Olsztynski
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Massachusetts considers stringent lead law

PMI continues to work on two tracks to find both legislative and technical solutions to the dilemma

Trends: demographics, environmental regulation, technology, economics and politics likely to impinge on plumbing businesses


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The High Cost Of Cheap Labor<br>Jim Olsztynski

By Jim Olsztynski
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‘You get what you pay for’ gets proven time and time again.
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The Real Meaning Of Teamwork<br>Jim Olsztynski

By Jim Olsztynski
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People in our industry could teach a lot to the football coaches of the world.
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Strangers At The Door<br>Jim Olsztynski

By Jim Olsztynski
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Background scrutiny is a must when hiring service techs - and bookkeepers.
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To Get Better Help, Pay More<br>Jim Olsztynski

By Jim Olsztynski
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... Oh, and don’t hesitate to steal them from competitors.
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Four Customer Service Truths That Can Make Or Break You

By Jim Olsztynski
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You have to recruit five satisfied customers to make up for every one that gets peeved at you!
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Nexstar Launches Foundation With 15G In Scholarships

By Jim Olsztynski
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Three budding mechanical engineers and a hopeful CPA split $12,000 in becoming the first recipients of Nexstar Legacy Foundation scholarships.
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Those Illegals We Can't Live Without<br>Jim Olsztynski

By Jim Olsztynski
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Current immigration law does neither employers nor workers any favors.
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Failures To Communicate<br>Jim Olsztynski

By Jim Olsztynski
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Mistakes don't just happen. They arise from communication breakdowns.
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Time For A Manners Check<br>Jim Olsztynski

By Jim Olsztynski
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It's easy to get rude when times are good, but customers have long memories.
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2014 Truck of the Month

PM has featured so many great plumbing service trucks! See plenty of them here in our Truck Of The Month Archives page. Are you proud of your truck? Go to our Truck of the Month page to find out how your service truck could be chosen!

9/16/14 9:00 am PDT

Free Webinar: Acoustical Isolation

HOLDRITE will be hosting a free webinar for Acoustical Isolation on Tuesday, Sept. 16, 2014.

Plumbing and Mechanical

2014 August

2014 August

In the August issue of PM, read about the continued construction and renovations being made to hotels and restaurants. Find out the focus of this year's ISH China show will be, who made this month's Truck of the Month and read what Elkay has to say about their commercial construction expansion. Also, read the latest news and discover the newest products being used by professionals in the plumbing and mechanical industry.
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2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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Truck of the Month

Truck of the month

Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.

 

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