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Articles by Jim Olsztynski

About PMI: Focusing On The Future, Wrestling With Regulations

May 1, 2007
Massachusetts considers stringent lead law

PMI continues to work on two tracks to find both legislative and technical solutions to the dilemma

Trends: demographics, environmental regulation, technology, economics and politics likely to impinge on plumbing businesses


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The High Cost Of Cheap Labor<br>Jim Olsztynski

April 12, 2007
‘You get what you pay for’ gets proven time and time again.
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The Real Meaning Of Teamwork<br>Jim Olsztynski

March 1, 2007
People in our industry could teach a lot to the football coaches of the world.
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Strangers At The Door<br>Jim Olsztynski

February 1, 2007
Background scrutiny is a must when hiring service techs - and bookkeepers.
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To Get Better Help, Pay More<br>Jim Olsztynski

January 23, 2007
... Oh, and don’t hesitate to steal them from competitors.
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Four Customer Service Truths That Can Make Or Break You

December 1, 2006
You have to recruit five satisfied customers to make up for every one that gets peeved at you!
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Nexstar Launches Foundation With 15G In Scholarships

December 1, 2006
Three budding mechanical engineers and a hopeful CPA split $12,000 in becoming the first recipients of Nexstar Legacy Foundation scholarships.
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Those Illegals We Can't Live Without<br>Jim Olsztynski

November 1, 2006
Current immigration law does neither employers nor workers any favors.
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Failures To Communicate<br>Jim Olsztynski

October 1, 2006
Mistakes don't just happen. They arise from communication breakdowns.
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Time For A Manners Check<br>Jim Olsztynski

September 1, 2006
It's easy to get rude when times are good, but customers have long memories.
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BNP Media's Plumbing Group Visits Grundfos North American Headquarters

BNP Media’s Plumbing Group, comprised of the Plumbing & Mechanical, Supply House Times, PM Engineer (pme) and Reeves Journal brands, recently visited Grundfos’ new North American headquarters building in the western Chicago suburb of Downers Grove, Ill.

THE MAGAZINE

Plumbing and Mechanical

March 2014

2014 March

In the March issue of Plumbing & Mechanical, read about the 'living in place' movement and learn how to make your space stylish and comfortable. PM catches up with MCAA president Chuck Fell and spoke with him about his goals for the year. Also in this issue, see the top products of 2013, see who is the March Truck of the Month, and read the latest Tool Tips.
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The Plumbing and Mechanical Store

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2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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Clear Seas Research

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

Truck of the Month

Truck of the month

Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.

 

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