Articles by Jim Olsztynski

About PMI: Focusing On The Future, Wrestling With Regulations

May 1, 2007
Massachusetts considers stringent lead law

PMI continues to work on two tracks to find both legislative and technical solutions to the dilemma

Trends: demographics, environmental regulation, technology, economics and politics likely to impinge on plumbing businesses


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The High Cost Of Cheap Labor<br>Jim Olsztynski

April 12, 2007
‘You get what you pay for’ gets proven time and time again.
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The Real Meaning Of Teamwork<br>Jim Olsztynski

March 1, 2007
People in our industry could teach a lot to the football coaches of the world.
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Strangers At The Door<br>Jim Olsztynski

February 1, 2007
Background scrutiny is a must when hiring service techs - and bookkeepers.
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To Get Better Help, Pay More<br>Jim Olsztynski

January 23, 2007
... Oh, and don’t hesitate to steal them from competitors.
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Four Customer Service Truths That Can Make Or Break You

December 1, 2006
You have to recruit five satisfied customers to make up for every one that gets peeved at you!
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Nexstar Launches Foundation With 15G In Scholarships

December 1, 2006
Three budding mechanical engineers and a hopeful CPA split $12,000 in becoming the first recipients of Nexstar Legacy Foundation scholarships.
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Those Illegals We Can't Live Without<br>Jim Olsztynski

November 1, 2006
Current immigration law does neither employers nor workers any favors.
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Failures To Communicate<br>Jim Olsztynski

October 1, 2006
Mistakes don't just happen. They arise from communication breakdowns.
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Time For A Manners Check<br>Jim Olsztynski

September 1, 2006
It's easy to get rude when times are good, but customers have long memories.
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DEWALT media event at Stanley Black and Decker University

The DEWALT media event was hosted at the Stanley Black and Decker University in Towson, Md.
Photos by Mike Miagza

3/13/13 2:00 pm EST

Prepared to Navigate the New Lead-Free Laws?

AVAILABLE ON DEMAND Sail through lead-free law compliance. When piping a potable water system, the bronze valves you’re using have an expiration date –January 4, 2014. Find out what US Senate Bill S.3874 is about, how it compares to previous standards, and most importantly — how it will affect you.

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Valve Handbook

Revised to include details on the latest technologies, Valve Handbook, Third Edition, discusses design, performance, selection, operation, and application. This updated resource features a new chapter on the green technology currently employed by the valve industry, as well as an overview of the major environmental global standards that process plants are expected to meet.

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Truck of the Month

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Are you proud of how your service truck looks? Do the graphics give people whiplash as they drive by? Have your calls increased because people remember your truck — and your company name? If so, we’d like to see it, too! Click here to find out how your service truck could be chosen as PM's Truck of the Month.

 

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