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Rinnai Honors 2009 Authorized Service Providers

Rinnai Corp. recently announced the six winners of the company’s annual Authorized Service Provider of the Year Awards.

Rinnai Corp. recently announced the six winners of the company’s annual Authorized Service Provider of the Year Awards. To be eligible for the honor, service providers must meet a list of minimum requirements, which include being courteous and professional to consumers, responding to service requests in a timely manner, attending appropriate Rinnai training sessions, stocking recommended repair parts in inventory and effectively assisting Rinnai in resolving any escalated customer service issues.

Honorees included the following:
  • Western Region: Blue Lotus Water Technology in Aptos, CA
  • Midwest Region: Kellermeier Plumbing & Heating Inc. in Haskins, OH
  • Northeast Region: Upstate Home Medic in Queensbury, NY
  • Southeast Region: Fitch Specialties in Suffolk, VA
  • Rocky Mountain Region: Elkhorn Heating and Air Conditioning Inc. in Englewood, CO
  • South Central Region: J B Plumbing in College Station, TX

    Rinnai will present the ASP of the Year Awards at local dinner receptions held in each recipient’s honor. All employees who have contributed to the company’s customer service success will be invited to the event, including service technicians, principals and office staff.


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