This article is adapted from an instructional tape I produced for the Grandy & Associates "Service Sense" series of audiocassettes aimed at service technicians. For more information, contact Grandy & Associates at 800/432-7963.
At some point virtually all service technicians think about going into business for themselves. Usually it happens when you feel you're not being treated right by your employer. Or maybe you're motivated by a desire to make more money or to be your own boss.